Facilities / Maintenance Manager

Responsibilities
Provide efficient maintenance support service to operations teams:

• Provide appropriate information and support in connection with Maintenance issues, such as equipment failure or breakdown
• Coordinate, implement, and support the implementation of maintenance initiatives Examples - Telephonic support, internet support, mail support, and once a quarter of Store Visits.
• Monitors the implementation of Maintenance Captains throughout all of the Companies Stores
• Follow up with high priority maintenance issues
• Quality checks on maintenance and repairs
• Ensure all maintenance gets resolved quickly and effectively:
• Support, coach, and manage maintenance clerks
• Make sure that maintenance is completed to standards
• Support stores with maintenance issues
• Ensure monthly stock balance
• Implementing a stock tracking system
• Balance monthly stock
• Compare and track monthly stock movements
• Compare invoices received with the stock tracking sheet
• Support, coach, and manage maintenance clerks to order- receive- and book out all stock:
• To order stock
• To order stock for stores when a specific item gets low on stock levels
• To order equipment for stores to be delivered and or installed during a revamp
• To follow up on orders and ensure that orders will be received timeously and if not, to inform the supervisor of the delay for whatever reason possible
• To pursue someone to get the stock and or equipment delivered quickly and on time
• To receive stock
• To check that all stock received corresponds with the invoice delivered
• To pack stock away and ensure that volumes are on a standard
• To hold stock that was wrongly delivered and return to the supplier
• To book out stock
• To list all stock booked out and make sure that it has the necessary paperwork accompanying it
• To check and ensure that stock booked out for a specific store was well used in the store and not in another store, creating confusion in terms of wrong charges and double charges
• To keep track of stock and receive the stock back that wasn''t used, to then book it back in accordingly
• To track costs versus budget and effectively support store management in maintenance of cost management:
• To track actual vs. budget maintenance expenses per store and assist/support store management in cost management within certain parameters
• To list all work done at all stores with the cost of work per store, per total weekly, and total monthly
• To explain why a store is above its budget and where possible mitigate future issues
• Examples: Stores can have a sudden emergency breakdown that has to be done that costs a lot of money; (or) the small wares booked out to the specific store were needed and the store couldn''t operate without it/ affecting operations.Other Functional Duties:
• Champion the maintenance function
• Review the full scope of the current maintenance function
• Attend brainstorming meetings with a dedicated review team, with representatives from Operations, Training, Finance, and IT, to plan and formulate a best practice plan for the maintenance function
• Review the technology requirement component of the maintenance function
• Liaise with training department in planning and implementing a full training spec and effective training program on preventative maintenance, maintenance reporting and procedures, and best practice.
• Monitor suppliers, contractors'' product/work quality
• Assess and compare costs on a regular basis
• On-going review of the maintenance function, and ongoing meetings with other departments for assessing best practices and continuous improvement.
• General Administration
• Effective stock controls and management
• Build effective relationships with contractors
• Maintain appropriate workplace interface
• Effectively deal with equipment breakdowns
• Ensure quotes received are market-related and appropriate
• Sourcing better price, but still quality products and service
• Emergency standby in case of serious maintenance issues
• After an hour call line standby
• Any additional tasks/projects as assigned by the Development and Maintenance Manager from time to time

Requirements

• Qualified Electrician / Plumber
• Matric/Grade 12
• Experience and knowledge of running a fully functional fast food outlet, technical knowledge (electrical, plumbing, etc.) would be an advantage
• Minimum of 8 years of related Maintenance and Facilities Management experience
• Ability to manage and work with Teams and People at All levels from Executive Management to workers
• Computer literacy - Excel, Word, Outlook
• Good written verbal and communication skills
• Good people skills
• Good problem solver
• Excellent time management skills
• Sense of urgency
• Team player
• High management competencies
• To conduct all responsibilities/actions in a professional manner.
• Organized, responsible, disciplined
• Driven; proactive; dedicated
• Attention to detail
• Own reliable car, business kilometers to be reimbursed
• Only SA Citizens will be considered