Facilities Manager

SUMMARY:
Our client, a well-established property management company specialising in student accommodation, is seeking an experienced and technically strong Facilities Manager to oversee the full facilities, maintenance, and operational environment of a large student residence in Doornfontein. This role ensures a safe, secure, compliant, and high-quality living experience that supports student wellbeing, satisfaction, and academic success.

The successful candidate will lead the maintenance team, manage contractors, drive preventative maintenance plans, ensure compliance, and provide operational leadership during Residence Manager absences.

POSITION INFO:

Key Responsibilities

Facilities Management

• Oversee the overall cleanliness, appearance, and state of repair of the residence in line with Standard Operating Procedures (SOPs).
• Conduct regular inspections and audits to ensure compliance with health, safety, and operational standards.
• Manage service providers and contractors for soft services including cleaning, security, landscaping, waste, and hygiene.

Maintenance Management

• Supervise a dedicated on-site maintenance team for daily, scheduled, and emergency repairs.
• Implement year-round preventative maintenance programmes.
• Ensure prompt response to logged maintenance requests in alignment with SOP standards.
• Manage salvage stock, emergency residence supplies, and FFE (furniture, fixtures, and equipment) procurement.

Compliance & Risk Management

• Ensure full compliance with Occupational Health and Safety (OHS) regulations and internal risk policies.
• Maintain accurate records of inspections, repairs, incidents, and compliance audits.

Operational Coordination

• Work closely with the Residence Manager and internal teams to support student life initiatives and operational needs.
• Participate in operations meetings and contribute to planning and improvements.
• Maintain digital property management and maintenance systems such as Hi-Res for room condition reports, maintenance tracking, and KPI reporting.

Budget & Procurement

• Monitor and manage operational and maintenance budgets.
• Approve and track purchase orders, ensuring cost efficiency and adherence to company policy.

Skills & Competencies

• Strong knowledge of facilities management, maintenance operations, and building systems.
• Excellent organisational and problem-solving skills.
• Effective communication and interpersonal ability, with strong student and client orientation.
• Proficiency in property management software, digital reporting, and Microsoft Office.
• Ability to work under pressure and manage multiple priorities simultaneously.

Minimum Requirements

• Diploma or Degree in Facilities Management, Building Services, or a related field.
• 3–5 years’ experience in facilities or maintenance management, ideally in residential, student housing, or hospitality environments.
• Strong understanding of preventative maintenance, contractor management, and compliance standards.
• Valid driver’s licence (advantageous).
• Must be willing to stay on-site.