Food & Beverage Operations Manager

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH001515/Andre

Date posted:

Tuesday, April 29, 2025

Location:

Eastern , Uganda

SUMMARY:
A vibrant and growing hospitality brand, is looking for a dynamic and experienced FOOD AND BEVERAGE OPERATIONS MANAGER

POSITION INFO:
If you’re passionate about exceptional service, seamless operations, and creating memorable dining moments, this is your chance to bring your expertise to a stylish and energetic environment. We’re looking for someone who thrives in a fast-paced setting, has a sharp eye for detail, and knows how to inspire a team to deliver excellence every day.

RESPONSIBILITIES:

Oversee and manage all F&B operations, ensuring efficiency within budget while upholding exceptional standards.
Lead, recruit, train, and develop a high-performing F&B team to ensure consistent service excellence.
Design and implement strategies to maximize sales, revenue, and profitability and hit Targets
Monitor customer satisfaction, proactively addressing concerns and improving the guest experience.
Develop and execute menu planning, procurement, and quality control measures.
Establish and maintain KPIs, policies, schedules, and operational procedures.
Ensure compliance with health, safety, and hygiene regulations.
Provide regular reports to company directors regarding sales, performance, and operational improvements.
Co-ordinate with various departments to ensure all SOP’s are adhered to.

CANDIDATE REQUIREMENTS:

Proven experience in food and beverage management.
3–5 years of experience in an F&B operational management role, overseeing multiple outlets.
Strong leadership, communication, and team-building skills.
Excellent financial acumen, including budgeting and cost control.
Proficiency in restaurant management software, POS systems, and MS Office.
Ability to identify and resolve operational challenges effectively.
Hands-on approach with a customer-centric mindset.
Up-to-date knowledge of F&B industry trends and best practices.
A degree/diploma in food service and/or hospitality management or a related field, is preferred.

Live-in. Meals are provided when on duty. Company vehicle (with a driver). One return ticket provided per year.

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