Food and Beverage Manager

Recruiter:

Bright Search Recruitment (Pty) Ltd

Job Ref:

JHB001558/HH

Date posted:

Thursday, May 29, 2025

Location:

Graskop, South Africa

SUMMARY:
Our client is seeking a dynamic and experienced Food and Beverage Manager to oversee the daily operations of their food and beverage departments at their prestigious 4-star hotel. The ideal candidate will be responsible for maintaining high service standards, ensuring an exceptional guest experience, managing a team of staff, and optimizing profitability. This role requires strong leadership, operational expertise, and a passion for delivering quality service in a fast-paced environment.

POSITION INFO:
Key Responsibilities:

Oversee the daily operations of all food and beverage outlets, ensuring consistent and high-quality service.
Develop and implement menu offerings, ensuring they align with brand standards and guest expectations.
Manage inventory, cost control, and budgeting to ensure profitability.
Supervise, train, and motivate the food and beverage team to deliver excellent service.
Maintain high health and safety standards, ensuring compliance with regulations.
Handle guest inquiries, complaints, and feedback in a professional and timely manner.
Monitor and improve guest satisfaction levels by working closely with the service and culinary teams.
Plan and execute events, special promotions, and themed nights to enhance revenue.

Requirements:

Proven experience as a Food and Beverage Manager or in a similar managerial role in the hospitality industry, preferably in a 4-star or higher setting.
Strong leadership, communication, and organizational skills.
In-depth knowledge of food and beverage trends, health and safety regulations, and industry best practices.
Exceptional customer service skills and ability to handle high-pressure situations.
Proficient in budgeting, cost control, and inventory management.
Flexibility to work varied shifts, including evenings, weekends, and holidays.
Degree or diploma in Hospitality Management or a related field is preferred.

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