General Manager

Recruiter:

Network Recruitment

Job Ref:

NPr002233/Rudi

Date posted:

Monday, April 7, 2025

Location:

Durban, South Africa

SUMMARY:
Are you an experienced and results-driven leader with a passion for operational excellence? My client is looking for a dynamic and strategic General Manager to join their team.

POSITION INFO:
As a General Manager, you will be responsible for the following:

Oversee margins and discounts to ensure consistent revenue growth.
Guide and mentor Sales Reps to adhere to selling principles and ensure that performance targets are met.
Monitor and manage spending within flexible budgets, to meet revenue and income targets.
Take action when targets are not met, ensuring continuous profit growth.
Ensure that all goods are received, checked, and put away daily. Oversee daily cycle counts to maintain stock accuracy.
Ensure that deliveries are made on time and in full, achieving customer service turnaround standards.
Monitor delivery performance and service standards of external couriers.
Oversee customer service operations in the Call Centre/Internal Sales team, ensuring that all complaints and queries are resolved within SLAs.
Ensure that warehouse operations adhere to standard procedures.
Build and maintain customer relationships, resolving issues related to logistics, pricing, returns, and repairs promptly.
Promote the usage of our digital platforms, encouraging online transactions to drive growth.
Oversee head counts, manage overtime, and ensure that leave and absenteeism are effectively planned.
Facilitate training initiatives and ensure that employees are aligned with their performance goals and ratings.

What Do You Need?:

Grade 12 qualification
A 3-year qualification in Business Management or Commerce
8-10 years of experience in sales and operational management, at a senior management level
Willingness to travel as required

APPLY NOW!

If you are interested in this opportunity, please apply directly. For more vacancies, please visit

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