General Manager

SUMMARY:
General Manager Jobs Johannesburg | Retail Property Management | Shopping Centre | Asset Management | Commercial Property

A well-established property development and asset management company is seeking an experienced General Manager – Retail Property / Shopping Centre Management to oversee a high-performing commercial retail asset in the Northern Suburbs of Johannesburg, Gauteng.

This role is ideal for a hands-on property professional with strong financial acumen, retail centre management experience, and proven leadership ability, who can drive asset performance, tenant retention, operational excellence, and income growth.

About the Role:
As a General Manager – Retail Property Asset Management, you will be responsible for the full operational, financial, and strategic management of a 40,869m² retail property portfolio, including four free-standing retail units.

You will ensure the centre operates efficiently while maximising rental income, tenant satisfaction, and overall investment return.

POSITION INFO:
Key Responsibilities: Asset & Financial Management (Property Management Jobs South Africa) Manage annual budgets for income, expenditure, and maintenance Oversee rental income, turnover rentals, and lease structures Monitor municipal recoveries and tenant billing accuracy Analyse monthly financial variances and report in MDA system Prepare forecasts, accruals, and management reports Leasing & Tenant Management (Retail Property Jobs Johannesburg) Manage lease renewals and tenant retention strategies Drive proactive leasing and tenant sourcing Ensure vacant units are market-ready and well-presented Negotiate lease agreements and ensure compliance before occupation Maintain active leasing pipeline and tenant records Credit Control & Arrears Management: Monitor tenant arrears and rental collections weekly Collaborate with credit control teams on debt recovery Engage tenants to resolve arrears and payment arrangements Support legal escalation processes where required Report arrears performance in management meetings Operations & Facilities Management: Oversee daily operations of the retail centre Ensure cleanliness, maintenance, safety, and security standards Manage facilities maintenance and service providers Enhance customer experience across all retail touchpoints Maintain a functional and well-presented property environment Team Leadership & Marketing Oversight: Supervise Operations, Reception, Handyman, and Marketing teams Approve and execute annual marketing strategies and campaigns Oversee tenant activations and promotional activities Manage marketing budgets and ensure ROI Strengthen tenant relations and community engagement Oversee social media and branding consistency Conduct weekly operational meetings Minimum Requirements: Minimum 5 years' experience in retail property \/ shopping centre management Grade 12 (Matric) with Accounting and Mathematics Strong understanding of lease administration and credit control Facilities and operations management experience Computer literate (Excel, Word, Outlook) MDA Property Management System (advantageous) Key Skills: Retail Property Management Shopping Centre Management Financial Management & Budgeting Tenant & Lease Management Facilities & Operations Oversight Leadership & Team Supervision Strong Analytical Ability Ability to Work Under Pressure Location: Northern Suburbs, Johannesburg, Johannesburg (Site-based Retail Property \/ Shopping Centre Environment) Why Apply Senior leadership role in retail property management Direct impact on asset performance and income growth Work with a reputable property development company Exposure to large-scale commercial retail portfolio Career growth within real estate and asset management

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