General Manager (VP) - Quality

Recruiter:

Telebest

Job Ref:

JBT000937/Carl

Date posted:

Monday, May 17, 2021

Location:

Capetown, South Africa

Salary:

Market Related

SUMMARY:
Our client in the Business Process Management industry, has an opportunity available for a General Manager (VP - Quality. This position will be based preferably in Cape Town.

POSITION INFO:

Requirements:

Graduates/ Post Graduate
Overall work experience of minimum 15 yrs.; minimum 8 yrs. experience in Quality
Lean Six sigma Black belt certified (Master black belt preferred)
Experience in automation of aspects of Quality function
Knowledge & experience of Agile methodology & demonstrate a digital mindset
Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and Company Values
Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid change

KPAs:

Lead and develop a high-performing team supporting multiple Accounts and provide exceptional quality assurance services to our clients
Drive & improve efficiency, leading to better operating margins with strong focus on governance, timelines and risk management
Predictive SLA monitoring & reporting
Serve as an integral part of the enterprise ecosystem by participating in strategic projects, RFPs, Client visits
Digitalization of Quality Assurance Delivery – embed Digital tools to strengthen audit mechanism

Please note should you not receive a response within 7 days of applying, you may consider your application as being unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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