General Manager

Recruiter:

Staff Connection

Job Ref:

JHB004605/Aida

Date posted:

Monday, March 30, 2026

Location:

Cape Town, South Africa

Salary:

R40k CTC

SUMMARY:
Hotel General Manager (GM)

We’re seeking a dynamic and hands-on Hotel General Manager to lead operations, elevate guest experiences, and drive commercial performance within a high-end hospitality environment. This role calls for a confident leader with strong business acumen, a passion for service excellence, and a proven ability to manage people, processes, and profitability.

POSITION INFO:
Key Requirements

Diploma or Degree in Hotel Management / Hospitality / Business
Local citizens
Minimum 5+ years’ experience as a Hotel GM within a 4* / 5* environment
Strong background in operations, guest relations, and revenue management
Demonstrated commercial & financial management capability
Proven leadership and team development skills
High-volume guest stay experience advantageous

Core Responsibilities

Oversee full hotel operations, ensuring exceptional guest satisfaction
Drive revenue, cost control, and overall financial performance
Lead, mentor, and inspire multidisciplinary teams
Maintain brand standards and operational excellence
Strengthen stakeholder and owner relationships

Profile
We’re looking for a professional, service-driven leader who thrives in a fast-paced environment, makes decisive business-focused decisions, and embodies a strong guest-first mindset.

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