German-Speaking Luxury Travel Specialist

SUMMARY:

About our Client 

Our client, a global travel and lifestyle concierge company based in the CBD of Cape Town, has this exciting position on offer.  They are looking for a dynamic individual, who has global experience and is a pure deal maker who can close big deals with large global brands.  If you have great industry contacts and would like to take on this amazing challenge, we would love to hear from you.

About the Role

As a Luxury Travel Specialist, you will design and sell personalized, tailor-made trips to the company’s members.  No trip will be the same and you will go above and beyond to exceed the expectations of their members, building strong relationships and loyalty in our service along the way.  You will handle the full sales and service cycle of a members’ journey, being their primary point of contact.  You will constantly be on the lookout for how we can further support our members and make their trip even more special.  This could be liaising with your colleagues to organize nice meals for your members, events or helping with recommendations of places for nice drinks.  You will be part of a close-knit team, helping and supporting one another and continuously sharing destination knowledge, especially all those insights you picked up during your personal travels.

POSITION INFO:

Key Responsibilities 

• Establishing strong relationships with their members via telephone and written communications, truly understanding their travel preferences and interests
• Planning and designing high quality, accurate and detailed itineraries reflecting their members’ brief and highlighting & helping with all the ‘need to knows’ before traveling such as Visa or Covid requirements
• Maintaining regular contact with members, helping them tailor itineraries further, and using your exceptional sales skills to secure the bookings
• Actively cross-selling our lifestyle services

About You 

• Needless to say, you love all things travel – whether it’s a short weekend away, or a long-haul trip, you are always up for it and love sharing your experiences with others.
• You have a proven track record of leisure sales, as well as worldwide itineraries, in a travel retail or tour operator environment.
• You are passionate about delivering high-quality personalized service, are motivated and resourceful, and no itinerary is too big or complex for you. In fact, you love a challenge and are great at thinking outside the box.
• You are a strong communicator, enjoy working in a fast-paced environment, and thrive on meeting and exceeding targets.
• Working knowledge of GDS (preferably Amadeus) is preferred but not essential; you understand the Swiss market and Swiss members and be fluent in written and spoken German / French or Italian.

Benefits

Too many to mention!!

Should you meet all the requirements and wish to apply, please send your latest CV and motivation to --------Please upload your CV here-------->

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