Group and Incentives Travel Specialist

Recruiter:

Wild Dreams Hospitality

Job Ref:

WDH002069/ML

Date posted:

Friday, February 6, 2026

Location:

Sandton, South Africa

Salary:

Monthly

SUMMARY:
An Award Winning Travel Company is looking for a GROUPS AND INCENTIVES TRAVEL SPECIALIST

POSITION INFO:
This role entails crafting unique and engaging leisure group itineraries, with a strong focus on incentive travel experiences. The ideal candidate should possess a deep understanding of group travel requirements, including policies, budgeting, and reservation processes. Managing bookings from initial inquiry to final documentation, they must ensure efficiency, clear communication, and adherence to standard response times. Proactively selling products and services, they will create the best possible guest experiences while upholding the company's core values. Occasional travel for group coordination or site inspections may be required.

Core Criteria:

Minimum of 3 years of experience in touring groups
Strong understanding of service excellence in travel and tourism
Proficiency in Tourplan or similar booking systems
Extensive knowledge of South Africa, Botswana, Tanzania, and Kenya (additional experience in Namibia, Uganda, Rwanda, Zimbabwe, Zambia, and Mozambique is advantageous)
A passion for learning and adapting in a dynamic industry
Excellent written and verbal communication skills in English
Strong time management and organizational abilities
Ability to perform under pressure while maintaining attention to detail
Solid negotiation and customer service skills
Proficiency in Microsoft Word and Excel
Independent thinker with a proactive and problem-solving mindset
Calm and professional approach in servicing agents and guests
A team player with curiosity, adaptability, and a “can-do” attitude

Live out position

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