HR / IR OFFICER (Industrial - Retail warehouse)

SUMMARY:
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POSITION INFO:

Are you passionate about people, policy, and performance? Do you thrive in a fast-paced environment where your expertise in human resources and industrial relations can truly make a difference? If so, we want YOU to join our dynamic team and help shape a workplace where compliance meets compassion.

About the Role:

As our HR/IR Coordinator, you’ll be the backbone of our people operations—ensuring smooth HR processes, strong industrial relations, and a culture of engagement and excellence. This is your chance to work at the heart of a staffing organisation that’s making a real impact across South Africa.

Must have own reliable vehicle to travel to sites. 

Key Responsibilities:

Headcount: 600 - 800 employees temporary employees 
Assist with recruitment, onboarding, and induction to ensure seamless integration of new talent
Maintain accurate employee records and HR databases
Support the rollout and enforcement of HR policies and procedures
Manage administrative tasks across HR and IR functions
Facilitate clear communication between management, employees, and unions
Support grievance resolution and employee relations matters
Coordinate disciplinary hearings and performance management processes

Attend CCMA and present the company 
Ensure compliance with labour legislation and regulatory frameworks

Drive contract compliance 

Site visits 
Prepare timely and accurate HR/IR reports for leadership
Drive employee engagement initiatives and support HR projects

What You Bring:

Diploma or Degree in HR, Industrial Relations, or related field

Relevant experience - strong HR and IR 
Own reliable transport
Solid understanding of labour laws and HR/IR best practices

Great track record of CCMA cases won / settlements 
Strong administrative and organisational skills
Excellent communication—both written and verbal
Ability to multitask and thrive under pressure
Proficiency in MS Office Suite