HR Manager - Contact Centre

Recruiter:

The Recruiters

Job Ref:

MW20062025A

Date posted:

Friday, June 27, 2025

Location:

Johannesburg, South Africa

Salary:

R900 000 / annum

SUMMARY:
Exciting opportunity for qualified and experienced HR Manager to run a contact centre for an international travel organization. - JHB

POSITION INFO:

Our HR Recruitment Division is currently recruiting for a Human Resources Manager with contact centre experience. Our client is an international organization in the travel industry.

Shape the Culture. Drive Performance. Be the Heart of the Team.

Our client is looking for a dynamic, hands-on HR Manager to join their fast-paced, customer-centric 300-seat contact centre. As a key member of the leadership team, you will play a vital role in driving employee engagement, optimising HR operations, and building a people-first culture where talent thrives and performance excels.

Requirements:

Relevant degree.
Minimum 10 years'' HR experience, with at least 5 years managing a contact centre.
Exposure to international companies required.
Strong understanding of HR practices, employment law, and compliance.
Proven track record in employee relations, conflict resolution, and policy implementation.
Experience managing or advising on high-paced workforce dynamics (shifts, rostering, absenteeism, etc.).
People-first mindset with the ability to balance empathy and performance.
Excellent interpersonal, leadership, and communication skills.

What our client Offers:

A collaborative and energetic culture where your voice is valued.
Opportunities to lead HR innovation and make a real impact.
Competitive salary and performance-based incentives.
Ongoing professional development and career progression.
Supportive leadership and an engaged team.

Ready to take the next step in your HR career?
Join us in shaping a high performing, engaged, and empowered contact centre workforce.

Apply now with your CV and a brief cover letter outlining your interest and experience. Please email to

Similar jobs you might be interested in:

HR Manager - Contact Centre
Location: Johannesburg
Salary: R900 000 / annum
Exciting opportunity for qualified and experienced hr manager to run a contact centre for an international travel organization. - JHB
50 days ago

HR/Payroll Manager
Location: Johannesburg
Salary: 700 000 Annually
We’re looking for a dynamic hr/Payroll manager who’s passionate about building great teams, fostering a positive workplace culture, and aligning people strategies with business goals.
9 days ago

HR Manager
Location: Johannesburg
Salary: 700000 Annually
Are you passionate about building high-performing teams and creating a workplace where people thrive?
10 days ago

SITE HR/IR MANAGER (NASREC, JOHANNESBURG)
Location: Johannesburg
Salary:
We are looking for a skilled and experienced hr/IR manager to oversee all on-site Human Resources and Industrial Relations activities. This is a hands-on leadership role requiring both strategic hr insight and strong IR capabilities, especially in a unionised, labour-intensive environment.
17 days ago

Site HR/IR Manager
Location: Johannesburg
Salary: To be discussed
To lead and manage all aspects of the Human Resources and Industrial Relations functions. This includes ensuring legal compliance, promoting fair labor practices, developing hr policies and procedures, and providing strategic hr support to the business.
17 days ago

SITE HR & IR MANAGER
Location: Johannesburg
Salary: Monthly
SITE hr & IR manager - Batchelor's Degree in related fieldFMCG OR Manufacturing Industry experience an Advantage- Nasrec, Jhb South, Gauteng
23 days ago

HR Manager - Logistics (Relocation - Newcastle)
Location: Johannesburg
Salary: R12000.00 to R14000.00 Total cost to company per month
hr manager for a logistics company based in Newcastle will play a pivotal role in managing human resources functions, ensuring efficient recruitment, training, employee relations, and compliance with labour laws.
43 days ago

HR Manager (Generalist) (Pathology / Laboratory / Medical)
Location: Johannesburg
Salary:
55 days ago

National HR & IR Manager
Location: Johannesburg
Salary:
We are seeking an experienced hr & IR manager for our client in the Automotive industry, based in Isando JHB.
26 days ago

Executive: Client Relations and Communication - JHB
Location: Johannesburg
Salary: Market related
Executive: Client Relations and Communication - Hospitality, Customer Experience or Facilities Management
4 days ago