HR Officer

SUMMARY:
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POSITION INFO:

Job Purpose:
The HR Officer is responsible for supporting the Human Resources department in various functions, employee relations, compliance, payroll assistance, benefits administration, and ensuring HR policies and procedures are effectively implemented across the organization. The role requires strong organizational skills, attention to detail, and the ability to maintain confidentiality in handling sensitive employee information.
Key Responsibilities:
1.Onboarding:
•Facilitate onboarding and induction programs for new employees.
•Prepare employment contracts, and other related documentation.
2.Employee Relations and Compliance:
•Act as the first point of contact for employee queries related to HR policies, procedures, and labour laws.
•Assist in handling grievances, disciplinary actions, and conflict resolution.
•Ensure compliance with labour laws and company policies, updating HR documentation as needed.
•Support initiatives to foster a positive workplace culture and employee engagement.
3.HR Administration & Payroll Support:
•Maintain and update employee records in the HR system.
•Assist in payroll preparation by collecting and reviewing salary adjustments.
•Process documentation for promotions, transfers, and terminations.
•Track probation periods ensuring timely follow-ups.
•Schedule and conduct annual medicals. Ensuring that any follow up action required is managed, monitored and resolved.
•Schedule and conduct bi-annual medicals (Admin Staff) ensure that any follow-up action required is managed, monitored and resolved.
•Effective management of IOD's / temporary disability claims.
•Assist the HR Manager with quarterly Staff Wellness initiatives.
•The HR Officer is responsible for all HR Administration including assisting the HR Manager with all IR matters.
•Ensuring that the employee database (HR Drive) is updated, effective and documentation is easily accessible.
•Quarterly and annual reporting in terms of LTO, Absenteeism, Man Hours, Quality Objectives.
•Quarterly and annual CSR reporting.
•Ensure that all EEQ data is loaded on the HR MIS and that quarterly reports are available and output via the HR MIS system.
•EEQ Quarterly Meetings arranged, and minutes completed accurately and timeously.
•EEQ Year-End Reporting to be compiled by the end of Oct.
•Employee communication in terms of EEQ to be drafted and submitted to the HR Manager for review.
•Overall responsibility for all travel arrangements for the organisation (flights, accommodation, car hire) etc.
•Review departmental (across the organisation) travel budgets versus actual expenditure on a quarterly basis and engage where appropriate in areas where costs are being wasted.
4.Benefits Management:
•Administer employee benefits, including medical aid, pension funds disability.
•Assist employees with benefit-related queries and claims.
5.HR Reporting & Analytics:
•Prepare HR reports and analytics related to employee turnover, LTO, Man hours.
•Maintain up-to-date records of HR metrics and assist with audits and compliance reporting.
Key Competencies & Skills Required:
•Strong knowledge of labor laws and HR best practices.
•Excellent communication and interpersonal skills.
•Ability to handle sensitive and confidential information with integrity.
•Strong organizational and time-management skills.
•Attention to detail and accuracy in HR documentation.
•Problem-solving and conflict-resolution skills.
•Proficiency in HR software Payspace and Microsoft Office Suite (Excel, Word, PowerPoint).

Educational Qualifications & Experience:
• Matric / Grade 12.
• Relevant Tertiary qualification.
•Experience: Minimum of 5 years in an HR role, preferably as an HR Officer or similar position.

Working Conditions:
•Office-based role with occasional travel.
•Interaction with employees across various departments and levels.
•Ability to handle multiple tasks and meet deadlines in a fast-paced environment.
Key Performance Indicators (KPIs):
•Timely and accurate processing of HR documentation and reports.
•Employee satisfaction with HR support and services.
•Compliance with labour laws and company policies.
•Efficiency in onboarding processes.
•Accuracy in HR Data and benefits administration.