Head: Customer Experience - JHB North

Recruiter:

Job Masters

Job Ref:

Head: Customer Exper..

Date posted:

Tuesday, March 29, 2022

Location:

Johannesburg, South Africa

Salary:

Salary offer: R90K CTC

JOB SUMMARY:
Head: Customer Experience

JOB DESCRIPTION:

Head: Customer Experience – JHB North

Company requires the services of a talented and experienced Head: Customer Experience to focus on developing, implementing and reviewing the customer experience strategy in order to ensure that the approved strategic objectives are achieved for the business within the stipulated timeframes

Minimum requirements:

Post graduate Degree in Operations Management or Business Management (Management Development Programme advantageous)
Minimum 8 years’ operational management experience in Operations Management, Systems and Processes Management, Control Centre Management and Customer Service Management
Accredited FAIS Qualification (RE5)
Experience in people management, leading and directing multiple team members in a busy task-oriented environment

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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