Head: Customer Experience - JHB North

Recruiter:

Job Masters

Job Ref:

Head: Customer Exper..

Date posted:

Tuesday, March 29, 2022

Location:

Johannesburg, South Africa

Salary:

Salary offer: R90K CTC

JOB SUMMARY:
Head: Customer Experience

JOB DESCRIPTION:

Head: Customer Experience – JHB North

Company requires the services of a talented and experienced Head: Customer Experience to focus on developing, implementing and reviewing the customer experience strategy in order to ensure that the approved strategic objectives are achieved for the business within the stipulated timeframes

Minimum requirements:

Post graduate Degree in Operations Management or Business Management (Management Development Programme advantageous)
Minimum 8 years’ operational management experience in Operations Management, Systems and Processes Management, Control Centre Management and Customer Service Management
Accredited FAIS Qualification (RE5)
Experience in people management, leading and directing multiple team members in a busy task-oriented environment

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Head Manager:Customer Enablement
Location: Johannesburg
Salary:
We are fast-growing organization committed to delivering exceptional value to our customers through innovative solutions and outstanding service. We are looking for a strategic and experienced head of customer Enablement to lead our efforts in empowering customers to achieve maximum value from our products and services.
10 days ago

Head of Auditing â Retail & Digital Sales
Location: Johannesburg
Salary: Monthly
We are seeking a commercially astute and strategically driven head of Auditing to lead the audit, quality assurance, and compliance function across its Retail and Digital Sales ecosystem. This role is critical in ensuring sales integrity, regulatory compliance, process adherence, and revenue assurance across high-volume, target-driven environments.Operating within a BPO/KPO-style sales model, the ...
1 day ago

Night Duty Receptionist (Medical Radiology Practice)
Location: Johannesburg
Salary: Market-Related
Reception
1 day ago

Assistant Sales Manager (Heavy Trucks)
Location: Johannesburg
Salary:
1 day ago

Financial Administrator - Bookkeeper (Medical Radiology Practice)
Location: Alberton
Salary: Market-Related
See Job Advertisement
3 days ago

General Manager
Location: Centurion
Salary: R40000
General Manager (GM)OverviewOur client is seeking a high-impact General Manager to take full ownership of a fast-growing, multi-entity business. This role is suited to a hands-on leader who thrives in complex environments, brings structure to operations, and drives consistent execution across teams, systems, and performance. This is an opportunity to play a key role in scaling a dynamic service-ba...
3 days ago

Head of Account Management - JHB
Location: Johannesburg
Salary:
3 days ago

Sales Executive
Location: Johannesburg
Salary: Monthly
Hotel Group based in Johannesburg is looking for dynamic Sales Executive to join their growing team.
4 days ago

Head of Sales - Gauteng
Location: Johannesburg
Salary:
7 days ago

Finance Manager
Location: Johannesburg
Salary:
7 days ago

Head: Customer Experience - JHB North

Similar jobs you might be interested in:

Create a free job alert for Head: Customer Experience - JHB North in Johannesburg