Head of Quality Assurance

SUMMARY:
Seeking a Head of Quality for our client in Pretoria.

The Head of Quality Assurance (QA) is a pivotal senior leadership position responsible for defining and executing a holistic quality strategy that assures the integrity, performance,
and security of all our products and services.

POSITION INFO:
This role requires a seasoned leader who will transition the organization from reactive testing to proactive quality engineering and assurance. You will embed a culture of quality
ownership across the entire Software Development Lifecycle (SDLC), ensuring our high volume, mission-critical financial systems maintain flawless reliability and strict adherence
to global payment standards (Visa/Mastercard) and financial regulatory compliance.

Qualifications and Requirements:

• Minimum of 10 years of experience in Quality Assurance or Quality Engineering, with at least 5 years in a senior leadership or Head of QA role, managing small to medium-sized teams (10+).
• Domain Expertise (Non-Negotiable): Deep, demonstrable experience within the FinTech, Banking, Payment Processing, or Card Services sector is essential.

• Tertiary education in relevant field, Computer Science, Software Engineering.
• Industry recognized certifications e.g ISTQB Advanced level, SAFE, ITIL

• Expert knowledge of QA principles, methodologies, and modern automation tools (e.g., Selenium, Cypress, Playwright, Postman/RestAssured ). Strong grasp of complex, distributed, and cloud-based system architectures.

• Proven familiarity with relevant financial service regulations, including local South African requirements and global payment scheme mandates (e.g., PCI DSS).

• Exceptional leadership, communication, analytical, and critical thinking skills, with a proven ability to manage stakeholders and drive innovation and cultural change.

• Strategy, Leadership, and Center of Excellence
• Technical & Operational Excellence - Automation Architecture, CI/CD pipeline Integration, Technical oversight - ensure teams maintain strong technical proficiency in tools, languages, (e.g SQL, C# OOP) and methodologies required to test complex, distributed service -orientated (microservices) and Cloud-based architectures.
• Financial Domain, Risk, and Compliance