Head of Retail/FMCG

Recruiter:

Ann Swann Personnel

Job Ref:

JHB002184/BP

Date posted:

Wednesday, September 3, 2025

Location:

Johannesburg, South Africa

Salary:

Monthly

SUMMARY:
Are you a strategic thinker with a passion for service excellence and operational leadership? We’re seeking a dynamic professional to lead regional operations for a growing industrial services division. This is your opportunity to step into a senior role where your impact will be felt across Southern Africa, driving performance, developing high-impact teams, and unlocking new growth opportunities in a fast-paced, solutions-driven environment.

NB! Only candidates with proven freight forwarding industry experience will be considered for this role.

POSITION INFO:

About the Company

Our client is a global logistics and freight-forwarding organisation with a strong presence in South Africa. They provide end-to-end logistics solutions tailored to industry-specific needs. This role is based at their Jet Park offices, with a focus on growth in the Retail/FMCG sector.

Role Overview

This is a high-impact business development role focused on acquiring new Retail/FMCG clients. You’ll be responsible for prospecting, client interface, proposals, estimates, and closing deals, while ensuring smooth implementation and ongoing client relationship management.

Key Responsibilities

Drive new business acquisition in the Retail/FMCG sector.
Generate leads, attend client meetings, prepare proposals, and deliver presentations.
Develop and implement strategies to win and grow accounts, increasing market share.
Negotiate rates with suppliers to secure competitive solutions.
Draft and implement SOPs, SLAs, and client-specific procedures.
Report weekly and monthly on sales progress.
Maintain CRM records (Concerto) in line with company requirements.
Build strong long-term client relationships, ensuring exceptional service.
Stay abreast of industry trends, competitor activity, and evolving client needs.

Requirements

Matric is essential.
Minimum of 3 years’ proven sales record in clearing & forwarding.
Previous sales training certification required.
Strong understanding of the Retail/FMCG logistics sector.
Ability to win new business and consistently achieve targets.
Polished, professional presentation with excellent communication skills.

What’s in it for you?

Opportunity to specialise in a high-growth Retail/FMCG portfolio.
Work for a leading international logistics group with strong market positioning.
Competitive remuneration package aligned to performance.
Exposure to diverse global clients in a dynamic, fast-paced sector.

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