Head of Sales

SUMMARY:
An amazing private game reserve is looking for a 𝗛𝗘𝗔𝗗 𝗢𝗙 𝗦𝗔𝗟𝗘𝗦 to join their team.

POSITION INFO:
The Head of Sales is responsible for leading and executing the global sales strategy for the company. This leadership role requires a results-driven, relationship-oriented professional who will grow revenue, build strategic partnerships, and strengthen the company's position in key international and domestic markets.

CANDIDATE REQUIREMENTS

• Minimum 7–10 years in luxury travel and hospitality sales, with a strong global trade network.
• Proven track record of achieving sales targets and growing revenue in the high-end tourism market.
• Deep understanding of the luxury travel ecosystem (Virtuoso, Traveller Made, etc.).
• Experience with conservation-focused or experiential travel products preferred.
• Excellent interpersonal and communication skills; ability to influence and collaborate across departments.
• Proficiency with financial systems (e.g., ERP, Excel, BI tools).
• Excellent attention to detail and flexible work ethic.
• Unwavering integrity and professionalism.
• Strong leadership, negotiation, and relationship-building skills.
• Entrepreneurial mindset with a hands-on approach.
• Excellent communication and presentation abilities.
• Strategic thinker with commercial acumen.
• Passion for conservation, sustainability, and luxury guest experiences.
• Strong service orientation and understanding of luxury guest expectations.
• Ability to thrive in a dynamic, high performance environment.

• Sales strategy and planning (design and implement sales strategies, identify new market opportunities, drive growth in key source markets, and monitor market trends and competitor performance to ensure strategic positioning).
• Revenue and business development (achieve and exceed annual sales & occupancy targets, build & manage relationships with high-end trade partners including tour operators, travel advisors & DMCs, maximise direct booking channels, and identify & pursue new business opportunities & luxury partnerships).
• Team leadership and collaboration (manage a high-performing sales & reservations team, working closely with marketing, operations and guest experience, and representing at trade shows, roadshows and industry events).
• Client and trade relations (serve as brand ambassador to key accounts & industry partners, oversee personalised & relationship-led trade engagement and client retention, develop & manage key account plans including sales calls, FAM trips and training).
• Reporting and analysis ( track & report on KPIs, sales metrics and ROI).