Head of Solutions, Architecture and Implementation

SUMMARY:
-

POSITION INFO:

Who we are: A leading technology services company specialising in infrastructure, platform and application operations. We help clients achieve secure, scalable and high-performing digital environments through our AIOps Evolution Framework.

What we are looking for: Head of Solutions, Architecture and Implementations

What you will do:

• Turn the CTO’s technology strategy into practical, scalable solutions

• Design and implement enterprise architectures across cloud, hybrid and on-prem environments

• Lead solution delivery and integrations with multiple vendors and technology platforms

• Ensure all solutions meet governance and compliance standards (ITIL, ISO, POPIA, etc.)

• Align solutions with the business service delivery and ITSM frameworks.

• Drive automation using DevOps, CI/CD and Infrastructure as Code (IaC) practices

• Introduce AI-driven automation, advanced monitoring and observability tools

• Manage risks, security and data protection across all implementations

• Oversee vendor relationships and ensure performance and delivery standards are met

• Measure and report on solution performance and continuous improvement

What you must have:

• 10+ years’ experience in IT architecture, implementation, or service delivery

• Proven experience leading large complex technology and multi-vendor projects

• Strong technical background in cloud, AIOps, automation and observability tools

• Hands-on knowledge of platforms like ScienceLogic SL1, ServiceNow, OpenTelemetry and Prometheus

• Excellent leadership, governance and vendor management skills