Help Desk Operations and Technical Support (Stellenbosch)

Recruiter:

Curiska

Job Ref:

2683508317

Date posted:

Wednesday, May 21, 2025

Location:

Johannesburg, South Africa

SUMMARY:
-

POSITION INFO:

Job Title: Help Desk Operations and Technical Support (Stellenbosch)

Summary:

Seeking a tech-savvy professional to provide first and second-line support for IT systems and cloud infrastructure. This role focuses on troubleshooting, client support, and maintaining efficient operations across Microsoft Azure and Windows Server environments.

Key Responsibilities:
Provide Tier 1 & 2 support for applications and infrastructure.
Troubleshoot Azure and Windows Server issues.
Manage support tickets and meet SLA targets.
Assist users via Teams or phone with clear, non-technical communication.
Document procedures and escalate complex issues when needed.
Requirements:
2+ years in IT/help desk support.
Experience with Microsoft Azure and Windows Server.
Basic networking knowledge (DNS, DHCP, VPNs, firewalls).
PowerShell scripting familiarity.
Strong troubleshooting and communication skills.
Experience with ticketing systems (e.g., Jira).

Please send your CV and certifications to if you are interested.

Similar jobs you might be interested in:

Help Desk Operations and Technical Support (Stellenbosch)
Location: Johannesburg
Salary:
52 days ago

Advisory Assistant
Location: Sandton
Salary: 30000
ADVISORY ASSISTANT PURPOSE OF JOBProvide administration and support to Advisors in relation to client relationships and key business drivers: retention and acquisition of clients.KEY RELATIONSAll clients, possible leads,Internal clients, Finance department operations, help desk, Administration (Both Local and Abroad)External service providers. Pension fund Administrat...
5 days ago

IT Support Technician
Location: Johannesburg
Salary:
We're looking for a proactive IT support Technician to deliver fast, friendly, and effective first-line support across our organization. You'll troubleshoot hardware and software issues, maintain critical systems, and ensure seamless IT operations that keep our business running smoothly. If you're passionate about tech, thrive in a dynamic environment, and love solving problems, we want to hear fr...
5 days ago

Trainee Hub Supervisor
Location: Midrand
Salary:
Signa Opportunity is recruiting unemployed youth for quality workplace experience through the Youth Employment Service (YES) initiative.About the YES InitiativeThe initiative was launched by the President in 2018 and is a partnership with the government and labour department to collectively devise a national plan to build economic pathways for South Africa’s youth by creating workplace ...
11 days ago

Operational IT Manager
Location: City Deep
Salary: 65000 Monthly
Urgently looking for an experienced IT operations Manager who will be required to manage a team of network administrators, help desk support staff, database and software administrators as well as managing of projects
19 days ago

Technical Support Manager (POS2324055)
Location: Randburg
Salary: R15k - 18k per month
technical support manager, alarm technician, cctv technician
2 days ago

Mechatronics Technician Engineer
Location: Johannesburg
Salary: 200 000
We are Hiring: A Mechatronics Technician/Engineer.
10 days ago

Contracting Recruitment Consultant
Location: Centurion
Salary:
Are you a driven 360 Recruitment Consultant looking to specialise in contracting recruitment? Do you enjoy managing the full recruitment cycle while building long-term partnerships with clients and candidates? If you're ready to take your career to the next level in the fast-paced world of IT contracting, this opportunity is for you!
12 days ago

Technical Support Manager (POS2324055)
Location: Randburg
Salary: R15k - 18k per month
technical support manager, alarm technician, cctv technician
15 days ago

TECHNICAL SUPPORT MANAGER
Location: Randburg
Salary: Market related
CCTV, Access Control, Alarms, Gate motors and Electric Fence and able to technically support the pro
15 days ago