Hospitality & Operations Manager

SUMMARY:
Are you a hands-on and experienced hospitality professional, ready to manage a remote hotel on the Wild Coast?

Our client requires someone who thrives in an off-the-grid, bush environment and can confidently handle both daily operations and problem-solving independently.

The ideal candidate is resilient, resourceful, and adaptable, with the ability to take ownership and make a real impact. Accommodation and meals are provided.

POSITION INFO:
REQUIREMENTS

• Matric, Proven experience in hospitality, lodge, or hotel management
• Strong operational and leadership skills, with the ability to take full ownership of a property
• A hands-on approach with the willingness to be involved in all aspects of the operation
• Ability to work independently and make decisions without constant supervision
• Excellent problem-solving skills and a practical, solutions-driven mindset
• Experience in remote, bush, or off-grid environments will be highly advantageous
• Basic knowledge of maintenance, stock control, and food service operations
• Strong communication and guest relations skills
• High level of resilience, adaptability, and emotional maturity
• Ability to remain calm under pressure and manage unexpected challenges
• Sober habits and reliability are essential
• Valid driver’s license (advantageous, especially for remote access)

• Oversee the daily operations of the hotel, ensuring smooth and efficient running
• Deliver and maintain a high standard of guest experience and service
• Manage kitchen and food service operations, including basic menu planning and stock control
• Handle procurement and inventory, ensuring supplies are effectively managed in a remote setting
• Coordinate and oversee basic maintenance and repairs, using available resources creatively
• Supervise and support any on-site staff or service providers
• Manage bookings, check-ins, and guest communications
• Monitor and control costs and operational expenses
• Identify areas for improvement and implement practical solutions
• Ensure the property is maintained to a clean, safe, and welcoming standard at all times
• Handle unexpected challenges and emergencies with a calm, solutions-driven approach