SUMMARY:
Position: Hotel Human Resources Practitioner (Hotel)
Location: Cape Town
Hospitality Hire is recruiting on behalf of the The President Hotel, Bantry Bay, Cape Town.
Great guest experiences begin with great employee experiences.
At The President Hotel, our people are at the heart of everything we do.
Behind every memorable guest experience is a team of passionate hospitality professionals, and behind that team is a People and Culture function committed to creating an environment where employees feel supported, engaged, valued and able to perform at their best.
POSITION INFO:
As we continue our journey toward luxury, we are looking for an experienced and people focused Human Resources Practitioner to join our People and Culture team. This is a broad, hands-on HR generalist opportunity for someone who enjoys being close to the operation and wants exposure across the full employee lifecycle, recruitment, employee relations, employment equity, employee wellbeing, engagement, culture, compliance and HR administration. If you are looking for an HR position where you can build meaningful relationships, develop your generalist HR experience and make a visible difference to employees every day, we would like to meet you. The Opportunity Reporting to the HR Manager and working closely with the Director of People and Culture, you will support and coordinate key Human Resources functions across a busy hotel environment. This is an opportunity to: Develop broad HR generalist experience across the complete employee lifecycle - Work within a dynamic, people intensive hospitality environment - Take ownership of designated HR functions while receiving exposure to broader strategic HR initiatives - Gain practical experience in employee relations and South African labour legislation - Play an active role in Employment Equity, employee wellbeing, engagement and organisational culture - Build relationships with employees and managers across multiple hotel departments - Work closely with experienced People and Culture leadership - Contribute ideas and initiatives that positively influence the employee experience - Play an important role in The President Hotel's continued journey toward luxury What You Will Be Doing Recruitment, Selection and Onboarding Coordinating the recruitment and selection process from vacancy through to appointment - Drafting and coordinating job advertisements - Screening applications and coordinating interviews with relevant departments - Conducting reference checks, criminal checks and other required background verification - Preparing employment documentation, offer letters and recruitment documentation - Maintaining accurate vacancy records and recruitment trackers - Supporting the hotel's Employment Equity objectives throughout the recruitment process - Coordinating the onboarding of new employees - Ensuring employment contracts and all required onboarding documentation are completed correctly - Coordinating employee induction and introductions to hotel policies, procedures, culture and standards - Assisting with employee access requirements, name tags and related onboarding administration - Monitoring probation periods and ensuring probation reviews are completed timeously Employee Relations Providing operational HR support to managers and employees on employee relations matters - Assisting with disciplinary, grievance, incapacity and related employee relations processes - Preparing documentation for disciplinary hearings, investigations, consultations and other employee relations matters - Attending disciplinary hearings and maintaining accurate records - Supporting consultations and employee relations meetings where required - Promoting the fair and consistent application of hotel policies and procedures - Supporting the HR Manager and Director of People and Culture in maintaining positive employee relations and workplace harmony Employment Equity and Legislative Compliance Assisting with the implementation and monitoring of Employment Equity initiatives - Coordinating Employment Equity Committee meetings - Preparing agendas, supporting documentation and meeting minutes - Maintaining accurate Employment Equity records, reports and workforce information - Monitoring progress against Employment Equity objectives and action plans - Promoting diversity, inclusion and equal opportunity within the workplace - Supporting HR compliance with applicable South African labour legislation - Assisting with internal and external HR audits and inspections - Maintaining required labour law notices, records and HR documentation - Assisting with Workplace Skills Plan and Annual Training Report requirements - Maintaining accurate records and documentation relating to foreign national employees - Supporting the ongoing review of HR policies and procedures to ensure legislative compliance Employee Wellbeing and Engagement Coordinating employee wellness initiatives and annual wellness days - Liaising with wellness providers and external partners - Promoting Employee Assistance Programmes and employee support services - Coordinating wellbeing initiatives focusing on mental, physical and financial wellness - Supporting employee engagement surveys and feedback initiatives - Developing initiatives aimed at strengthening employee engagement and the overall employee experience - Coordinating monthly employee recognition awards, certificates, presentations and communication - Supporting employee appreciation initiatives throughout the year - Assisting with staff gifting and recognition for key employee occasions - Maintaining and regularly updating HR and employee communication notice boards - Supporting internal employee communication and morale building initiatives Culture, Values and CSI Promoting The President Hotel's culture, service standards and organisational values - Supporting initiatives that strengthen the hotel's employee culture - Encouraging employee participation in engagement and culture initiatives - Assisting with the planning and coordination of the annual year end staff function - Supporting employee events and internal engagement activities - Participating in and coordinating Corporate Social Investment initiatives - Coordinating CSI meetings and related activities - Supporting community engagement initiatives aligned with the hotel's objectives HR Administration and Records Maintaining accurate and up to date employee files - Processing documentation relating to appointments, transfers, promotions, salary changes and other employee movements - Maintaining accurate electronic and physical HR records - Assisting with HR reporting, statistics and management information - Ensuring HR documentation is appropriately filed, stored and archived - Maintaining organised and accessible HR filing systems - Preparing employee files and documentation for audits and inspections - Ensuring employee information is handled securely and confidentially at all times Who We Want to Meet We are looking for an HR professional who has developed a solid foundation in Human Resources and is now ready to broaden their exposure and take greater ownership within a busy operational environment. You should have: A National Diploma in Human Resources or a relevant degree - Approximately 2 to 3 years' practical Human Resources experience. Hotel experience in HR will secure. - Good generalist HR exposure across several areas of the employee lifecycle - Working knowledge of South African labour legislation and HR best practice - Exposure to employee relations processes, including disciplinary and grievance matters - Strong HR administration and record keeping capabilities - Excellent written and verbal communication skills - Strong organisational, planning and time management ability - Excellent attention to detail - A high level of discretion and respect for confidentiality - Good interpersonal and relationship building skills - The confidence to interact professionally with employees and managers at different levels - Strong problem solving ability and a practical approach to HR matters - The ability to prioritise and work effectively within a busy environment - Proficiency in Microsoft Office, particularly Excel and Word - Previous hospitality HR experience will be advantageous - Professional grooming and presentation - South African ID or valid South African work authorisation The Person Behind the HR Professional HR in hospitality is not a desk only function. We are looking for someone who enjoys working with people and being part of the operation , someone employees feel comfortable approaching and managers can rely on for professional HR support. You should be organised enough to manage detailed HR administration, confident enough to support difficult employee relations conversations and personable enough to build genuine relationships throughout the hotel. You need to understand the importance of fairness, consistency, confidentiality and professionalism , while still bringing warmth and humanity to the employee experience. We want someone who is curious, willing to learn and ready to grow into a strong HR generalist. Why Join The President Hotel? Joining The President Hotel means becoming part of an established Cape Town hotel with a diverse workforce and a People and Culture function that plays an important role in the success of the operation. For the right HR Practitioner, this is an opportunity to: Build your HR career , gaining practical exposure across multiple Human Resources disciplines - Develop true generalist experience , working across recruitment, employee relations, Employment Equity, compliance, wellbeing, engagement, culture and administration - Gain valuable employee relations exposure , developing your understanding and practical application of South African labour legislation - Work closely with HR leadership , learning from and supporting the HR Manager and Director of People and Culture - Work in a people intensive environment , supporting employees and managers across a large hotel operation - Make a visible difference , contributing to employee wellbeing, recognition, engagement and workplace culture - Take ownership , lead designated HR activities rather than simply providing administrative support - Develop stakeholder management skills , working with managers and employees across multiple hotel departments - Grow with the hotel , playing a role in The President Hotel's continued journey toward luxury - Be part of Cape Town's Most Loved Hotel , an established property with a strong presence in the Cape Town hospitality market - Develop within a strong team culture , where people, teamwork, accountability and exceptional experiences matter Ready for Your Next HR Career Move? If you have built a good foundation in Human Resources and are looking for an opportunity that will give you broader generalist exposure, greater responsibility and the opportunity to develop your HR career within hospitality , we would like to hear from you. When applying, please submit: Your fully updated CV - Contactable references from direct managers
