IT Business Process Analyst - Payroll & Digital Learning

Job Description

Develop a Business Analysis Approach in project execution or investigation

• Understand project context to determine applicable BPA approach

Lead the definition and review of business processes

• Understand current business processes and define future business processes
•  Document future business process/es

Facilitate Business requirements workshops or sessions to elicit and define system requirements

• Plan and execute business requirements elicitation sessions/workshops
• Develop Business Requirement Specifications

Participate in solution design workshops

• Develop Functional Requirement Specifications
• Provide input to System Requirement Specification and other Technical oriented documents

Contribute in development of testing and training materials

•  Document test scenarios and review test cases
• Assist testing capability in ensuring that new system meet requirements
• Coordinate and lead User Acceptance Testing (UAT)

Minimum requirements

• Relevant 3 year Information Technology or business-related qualification
• Minimum of 3 years Business/Process Analysis experience, preferably across multiple disciplines/domains
• Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.)

Additional Criteria

• Proven experience in leading solution design workshops
• Working knowledge of various HR processes and exposure to systems that enable HR processes
• Expert knowledge in delivering typical Business Analysis Artefacts
• Faculty Training Institute Business Analysis qualification advantageous
• Experience in implementation of package solutions
• Ability to research technology-related concepts, trends and best practices, and apply findings
• Synthesises data from different sources to identify trends
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
• Listens attentively and checks understanding of the message being received.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures
• Anticipates change and continuously remains prepared for change