IT Manager

In this position, you will be responsible for the overall planning, organization, and execution of all information technology within the organization.

You will direct IT staff to carry out support and maintenance of existing applications and development of new technical solutions.

You will also lead the development team, serving as a liaison between business and technical aspects of each stage.

Key Responsibilities

• Analyze business needs presented by users and recommend technical solutions with completion timeline

• Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans

• Direct research in emerging technology by studying organization goals, strategies, practices, and user projects

• Produce detailed timelines and implement effective project control for each software release

• Verify application results by conducting system audits of technologies implemented

• Preserve assets by implementing disaster recovery, backup procedures, information security and control structures

•Recommend information technology strategies, policies, and procedures by evaluating organization outcomes,identifying problems, and anticipating organizational requirements

• Managing and reporting on IT budget

• Install hardware and peripheral components

• Load appropriate software packages such as operating systems

• Administer email and anti-virus systems

• Troubleshoot and resolve user issues relative to all corporate software in a timely manner

• Participate in all hardware and software evaluations and maintains vendor contracts

• Maintain quality service by establishing and enforcing organization standards

• Running regular checks on network and data security

• Identifying and acting on opportunities to improve and update software and systems

• Designing training programs and workshops for staff

• Conducting regular system audits

• Running and sharing regular operation system reports with senior staff

•Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages

• Providing direction for IT team members

• Identifying opportunities for team training and skills advancement

Measures of Success

• Excellent business judgment, analytic and problem-solving skills.

• Proven ability to drive cross functional collaborations and build consensus.

• Demonstrated ability to influence stakeholders.

• Proven leadership and communication skills at a management level; ability to establish trust, respect, and credibility and influence peers and senior leaders across the business.

• Proven track record of inspiring teams to meet business objectives with outstanding results.

• Proven track record of managing operational processes with attention to detail and efficiency.

Required Qualification

• BSc Degree in Computer Science, Mathematics or related field is preferred.

Sufficient technical certifications in networking, infrastructure, development, hardware and security will also be considered.

Experience

• 5+ years of experience within information technology

• 3+ years of experience within networking and security

• Experience in most current technologies

Competencies

Intrapersonal Capabilities

• Manage emotions

• Cope with challenges

Cognitive Capabilities

• Analysis and attention to detail

• Big picture thinking

• Problem solving

• Tolerance of ambiguity

Interpersonal Capabilities

• Building strategic relationships and networking

Communication Capabilities

• Influencing and impact

• Persuasiveness and selling skills

Functional Capabilities

• Business insight and risk awareness

• Consulting and advising

Leading and Managing Capabilities

• The capacity to be resolute and focused on influencing, guiding, supporting, engaging with and directing others to accomplish work objectives