IT Manager

- Analyze business needs presented by users
and recommend technical solutions with
completion timeline
- Maintain organization’s effectiveness and
efficiency by defining, delivering, and
supporting strategic plans
- Direct research in emerging technology by
studying organization goals, strategies,
practices, and user projects
- Produce detailed timelines and implement
effective project control for each software
release
- Verify application results by conducting
system audits of technologies implemented
- Preserve assets by implementing disaster
recovery, backup procedures, information
security and control structures
- Recommend information technology
strategies, policies, and procedures by
evaluating organization outcomes,
identifying problems, and anticipating
organizational requirements
- Managing and reporting on IT budget
- Install hardware and peripheral components
- Load appropriate software packages such
as operating systems
- Administer email and anti-virus systems
- Troubleshoot and resolve user issues
relative to all corporate software in a timely
manner
- Participate in all hardware and software
evaluations and maintains vendor contracts
- Maintain quality service by establishing and
enforcing organization standards
- Running regular checks on network and
data security
- Identifying and acting on opportunities to
improve and update software and systems
- Designing training programs and workshops
for staff
- Conducting regular system audits
- Running and sharing regular operation
system reports with senior staff
- Overseeing and determining timeframes for
major IT projects including system updates,
upgrades, migrations and outages
- Providing direction for IT team members
- Identifying opportunities for team training
and skills advancement
MEASURES OF SUCCESS
- Excellent business judgement, analytic and problem-solving skills.
- Proven ability to drive cross functional collaborations and build consensus.
- Demonstrated ability to influence stakeholders.
- Proven leadership and communication skills at a management level; ability to establish trust, respect,
and credibility and influence peers and senior leaders across the business.
- Proven track record of inspiring teams to meet business objectives with outstanding results.
- Proven track record of managing operational processes with attention to detail and efficiency.
MINIMUM QUALIFICATIONS AND KNOWLEDGE
Required Qualification - BSc Degree in Computer Science,
Mathematics or related field is preferred.
Sufficient technical certifications in
networking, infrastructure, development,
hardware and security will also be
considered.
Experience - 5+ years of experience within information
technology
- 3+ years of experience within networking
and security
- Experience in most current technologies
Competencies Intrapersonal Capabilities
- Manage emotions
- Cope with challenges
Cognitive Capabilities
- Analysis and attention to detail
- Big picture thinking
- Problem solving
- Tolerance of ambiguity
Interpersonal Capabilities
- Building strategic relationships and
networking
Communication Capabilities
- Influencing and impact
- Persuasiveness and selling skills
Functional Capabilities
- Business insight and risk awareness
- Consulting and advising
Leading and Managing Capabilities
- The capacity to be resolute and focused on
influencing, guiding, supporting, engaging
with and directing others to accomplish work
objectives