IT Manager

IT Manager Job Description

Purpose

Manage Technical resources and provide key IT /Tech support to the business and its users.

Key Responsibilities

1st 2nd and 3rd line technical support

Manage Virtual environment(VMWARE)

Network Management(Office and Studio)

Administer Windows Server 2012 and 2016(Deep understanding of ALL roles and features), Windows 7 and 10

Administer O365 portal

Administer Mac OS

Manage End user and core hardware resources

Manage backups(OneDrive), DRP

Manage NAS(QNAP)

Manage Access Control(ZKAccess and ARIAs security) and cameras(iCatch)

Manage Antivirus

Manage Firewall(Fortigate), Network security

Manage Suppliers and Service providers(RCS, Fibre, Microwave, Printers, Office 365, Streaming)

Manage Budget

Information Officer

Facilities and Operations

Conduct Monthly Audits and Reporting

Minimum Requirements

3 years’ experience in IT Management

3-year National Diploma in IT or Equivalent qualification

Experience in VEEAM, VMWARE, Microsoft Windows and server, IOS(All Expert level)

Expect level troubleshooting