IT Manager

Recruiter:

Raindrop Human Capital

Job Ref:

ITTOW

Date posted:

Tuesday, June 21, 2022

Location:

Johannesburg, South Africa

Salary:

Annual Salary

JOB SUMMARY:
To deliver excellent information and communications technology (ICT) services and support to the business in South Africa, under the strategic oversight of Group IT to ensure global strategic goals and regional workplace needs are delivered to the highest quality standard.

JOB DESCRIPTION:

Manage information technology and computer systems.
Plan, organize, control and evaluate IT and electronic data operations.
Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.
Ensure security of data, network access and backup systems.
Act in alignment with user needs and system functionality to contribute to organizational objectives.
Identify problematic areas and implement strategic solutions in time.
Audit systems and assess their outcomes.
Preserve assets, information security and control structures.
Handle annual budget and ensure cost effectiveness.
Measure, and report on infrastructure performance and events.
Identify operational issues and contribute to their resolution.
Contribute to infrastructure planning, implementation, maintenance, and updates.
Provides insight and recommendations to optimize the performance of IT infrastructure.
Investigate and manage the adoption of tools, techniques, and processes (including automation) for the management of systems and services.

Identifying and acting on opportunities to improve and update software and systems.
Implementing IT policy and best practice guides for the organization.
Running and sharing regular operation system reports with senior staff.
Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations and outages.
Managing and reporting on allocation of IT budget.
Providing direction for IT team members.
Identifying opportunities for team training and skills advancement.

Bachelor''''s Degree or Diploma in Computer Science or Information Technology
Minimum 9 years of experience in IT operations, IT user support, helpdesk, or NOC support with at least 3 years as a manager.

Certifications in any of the following would be an added advantage: ITIL Service Operations, ISO 27001 (ISMS) or 27032 (IT security), Project Mgt. Professional (PMP), and/or Microsoft MCSE.

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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