IT Operations Technician

IT Operations Technician 

R300K

Cape Town

Are you an IT expert, that enjoys diagnosing problems and determining solutions, while building long lasting relationships with clients?

Then we want to hear from you. 

You will be responsible for the day-to-day running of IT systems and networks including the preparation of back-up systems, support of client software and hardware solutions and for performing regular checks to ensure the smooth functioning of such systems. 

Responsibilities:

• Providing service and customer support during field visits or dispatches
• Managing all on site installation, repair, maintenance and test tasks
• Diagnosing errors or technical problems and determining proper solutions
• Produce timely and detailed service reports
• Operate vehicle in a safe manner and use field automation systems
• Follow all company filed procedures and protocols
• Cooperate with technical team and share information across the organisation
• Comprehend customer requirements and make appropriate recommendations and/or briefings

Qualifications and experience required:

• Completed A+ or N+ course
• Completed N3 / N4 course (Electrical / Electronics)
• Linex shell script fluency and experience with Ansible and Jenkins
• CCTV Installation and maintenance experience
• Access Control Installation and maintenance experience
• Working knowledge of Ethernet and wireless computer networks
• Working knowledge of MySQL databases, Linux (Ubuntu server) and Windows
• 2 - 3 years’ proven experience (preferred)
• Code 8 driver's licence & own reliable transport (essential

Please apply online.