IT Software Account Manager

SUMMARY:
The Strategic Account Manager builds, maintains, and expands relationships with customers.

POSITION INFO:

Responsible for achieving sales target and assigned strategic account objectives. The Strategic Account Manager represents the entire range of company products, Business Intelligence Software. and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customers’ needs and expectations are met by the company.

Responsible for driving strategic sales strategies to achieve sales targets and operationalising the Strategic Account Management Framework

STRATEGIC SALES MANAGEMENT

• Driving new product sales
• Acquisition of new customers
• Developing and executing sales strategies and plans in order to achieve sales targets
• Working closely with  Delivery team to manage, forecast and plan the sales elements of the delivery team
• Identifying new business opportunities
• Working with our strategic partners and vendors in order to grow revenue and improve customer experience
• Driving allocated channel planning process and forecasting (e.g. Tableau)
• Documenting plans, activities, and opportunities accurately in the CRM system
• Managing selected Strategic Accounts in order to improve customer experience and increase revenue

SALES OPPORTUNITES

• Working with Marketing and Business Development teams to drive lead generation and awareness
• Identify opportunities in the chosen target markets and verticals and engaging with prospective clients
• Over-seeing and coordinating training and value proposition

SELLING AND KEY ACCOUNTS

• Create specific CRM processes for each client
• Understand and effectively communicate the company''''s value prop, tech, process, and current partnerships
• Acquiring new business and maintaining key account relationships, exploring opportunities to cross/upsell and aligning business needs.
• Collaborate to develop solutions to specific client requirement.

MANAGE ACCOUNTS  

• Forecasting and delivering against revenue targets
• Create strong relationships with key client stakeholders at both senior and mid-management levels

ACCOUNT MANAGEMENT FRAMEWORK       

• Accountable for operationalising the Strategic Account Management Framework
• Driving Account Management Meetings, updates and minutes with cross-functional team

Please send your CV to <--------Please upload your CV here-------- or for more information, contact us on----- (VoIP) or 031 -----.

In sending your CV, you confirm that you have read and understood our POPI Policy found on our website <--------Please upload your CV here--------.  Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise we will contact you and request your permission to submit your information.

NB! This job is now closed. You can apply for other jobs by uploading your CV.