IT Support Engineer

 

Recruiter:

Niche Recruiting

Job Ref:

434607970

Date posted:

Tuesday, February 8, 2022

Location:

Centurion, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

12 month contract role with the possibility of going permanent. 

Information Security

  • Implementing security controls, risk assessment frameworks, and programs which align to regulatory requirements, ensuring documented and sustainable compliance that aligns and advances the organisation’s cloud security.
  • Performing and investigating internal and external information security risk and exceptions assessments. Assess incidents, vulnerability management, scans, patching status, secure baselines, penetration test result, phishing, and social engineering tests and attacks.
  • Documenting and reporting control failures and gaps to stakeholders.
  • Providing remediation guidance and preparing management reports to track remediation activities.
  • Assisting clients and other staff in the management and oversight of security program functions.
  • Remaining current on best practices and technological advancements and acting as the organisation’s technical resource for security assessment and regulatory compliance.
  • Reviewing SOX controls

ISO Consulting

  • Illustrate the concepts concerning management systems paying special attention to the understanding and adoption of management systems principles, ensuring that the design and implementation of the management systems is suited to the client’s culture and specific business environment.
  • Identifying the appropriate processes needed for its management systems, define the relative importance and interaction of those processes and assist the client/ organization in identifying documentation essential to ensure the effective planning, operation and control of its processes.
  • Evaluate the effectiveness and efficiency of processes to stimulate the organization to look for opportunities for improvement and assist in promoting a process approach and continual improvement of the management systems within the organization.
  • Identifying the training needs to enable the organization to maintain the management systems.
  • Developing Policies, Procedures, Sequence & Interactions, Mandatory Procedures and Forms & Templates, organizational structures, etc.
  • Provide technical advice and guidance to organizations on how to handle problems relating to the management system.
  • Recommend processes and procedural improvements.
  • Conduct risk assessments based on client requirements
  • Conduct Internal Audits and Gap Analysis Audits (Audit Reports, Meeting of Minutes, Non-Conformance Reports, Corrective Actions Reports)
  • Implementation of Systems (on-the-job training and assessments)
  • Follow-up with clients via phone and email
  • Engage with the client based on their requirements and the Scope of work
  • Report on all client complaints and satisfaction
  • Perform Problem solving techniques
  • Quality Assurance (vetting all processes before submission, spelling and grammar)
  • Attend Meetings (internally and externally).
  • Maintain a current and accurate filling system (server and projects filing)
  • Report to Senior Project Manager on status and progress of Systems. (Report, E-mail, or verbally)
  • Using a Variety of Software Packages, Such as Microsoft Word, Outlook, PowerPoint, Excel, Access, Visio, Etc.

Key knowledge areas:

  • Cloud infrastructure, security architecture and standards;
  • Applicable information security management, governance, and compliance principles, practices, laws, rules and regulations;
  • Information technology systems and processes, network infrastructure, data architecture, data processes, and protocols;
  • Cyber and cloud security standard frameworks, architecture, design, operations, controls, technology, solutions, and service orchestration;
  • Information systems auditing, monitoring, controlling, and assessment process;
  • Incident response management;
  • Risk assessment and management methodology.

Key skills requirements:

  • Maintaining cloud infrastructure;
  • Researching and locating vulnerabilities to the system’s security;
  • Maintaining confidentiality;
  • Troubleshooting and operating a computer and various software packages;
  • Defining problems, collecting and analysing data, establishing facts and drawing valid conclusions;
  • Using judgement and ingenuity in maintaining objectives and technical standards

The ideal candidate should have the ability to:

  • Effectively communicate technical issues to diverse audiences, both in writing and verbally
  • Apply a risk-based approach to planning, executing, and reporting on audit engagements and auditing processes;
  • Evaluate and update and/or revise program materials;
  • Learn quickly and apply knowledge to new situations;
  • Handle sensitive and confidential matters, situations, and data;
  • Understand and follow broad and complex instructions;
  • Interact positively with all relevant parties in order to enhance effectiveness and to promote quality service;
  • Comprehend technical language and to confer, analyse and write in an objective, clear manner;
  • Work independently and prioritise multiple tasks and adapt to needed changes;
  • Remain calm under pressure.

Minimum Experience and Qualifications Required:

  • Bachelor’s degree in related business or technical areas, or an equivalency of education and work experience.
  • Certificates in cyber security, governance or any other related fields.
  • Minimum 3 (three) years’ proven work experience in a similar role.
  • ISACA Certification (CISA/ CRISC/ CISM/ CGEIT/ CSX-P/ CDPSE) will be an added advantage.
  • Valid driver’s licence.
  • NB – to be based off site at a client’s premises. (Randfortein)

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

IT Technical Support Engineer
Location: Johannesburg
Salary:
Our client is looking for a it technical support engineer.
3 days ago


IT Systems Support Engineer
Location: Sandton
Salary:
Are you a degree-qualified it Systems support engineer looking for your next opportunity?Our client, based near Bryanston, is seeking a professional with experience in first- and second-line support, as well as server configuration and cloud-based systems. In this role, you will support both on-site and remote users while maintaining a secure, reliable, and high-performing it infrastructure across...
8 days ago


Technical Support Engineer – IT Solutions Provider
Location: Johannesburg
Salary: R360 000 per annum - negotiable
it/Technical support engineer - Enterprise Customers
24 days ago


Junior IT Support Technician
Location: Johannesburg
Salary:
Are you passionate about technology and helping people?Our client, a major operator of a franchisee company intended for leading brands, is on the hunt for a proactive it support Technician to join their team and provide first-line technical support to end-users. This role is perfect for someone who enjoys problem-solving, thrives in a structured environment, and wants to grow their career in it.
4 days ago


IT Support Technician
Location: Johannesburg
Salary:
Be the Hero Behind the Screens!Our client, an authorised financial services provider, is looking for a hands-on it support Technician who is ready to deliver top-notch first and second-line support to our end-users. If you are proactive, customer-focused, and love troubleshooting, this is your chance to shine.
4 days ago


Intermediate IT Support Technician
Location: Pretoria
Salary:
We are seeking an experienced Intermediate it support Technician to deliver reliable first- and second-line technical support across a diverse client environment. This role requires a hands-on, solutions-driven professional who can work independently while collaborating effectively within a service team. The successful candidate will play a key role in maintaining systems, resolving incidents, and...
6 days ago


IT Technician (End User Support)
Location: Pretoria
Salary: Based on experience
it Technician (End User support)
13 days ago


IT Support Specialist
Location: Johannesburg
Salary:
We’re looking for a hands-on it support Technician who thrives in a fast-paced, support-driven environment. This role is ideal for someone who enjoys solving technical issues, supporting users, and working across modern Microsoft cloud technologies.
13 days ago


Technician - IT Support
Location: Johannesburg
Salary: Annually
The it support Technician will provide first-line and second-line technical support to end users. You will be responsible for resolving day-to-day it issues, maintaining device health and ensuring a high level of service delivery across the organisation.
15 days ago


Technician – IT Support
Location: Johannesburg
Salary:
15 days ago


Create a free job alert for IT Support Engineer in Centurion

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions