ITSM ANALYST - CONFIGURATION AND CAPACITY (SANDTON)

 

Recruiter:

MPRTC

Job Ref:

NEL009759/FL

Date posted:

Friday, August 6, 2021

Location:

Sandton, South Africa

Salary:

Neg Monthly


SUMMARY:
ITSM ANALYST -WITH EXPERIENCE REQUIRED IN SANDTON

POSITION INFO:

Requirements:

  • Degree in Information Technology/ Computer Science
  • ITIL Foundation Certified
  • Strong knowledge in MS-Active Directory
  • Knowledge in Network/Telcom
  • Knowledge in VMWare virtualization technology environment
  • 5+ years related work experience dealing with ITSM – Incident
  • Experience in high-severity triage, escalations and issue management
  • Experience in Ticketing tools and its functions

Excellent knowledge with:

  • TCP/IP networking
  • IP routing
  • Server Load Balancing
  • Network Security architecture and core technologies:
  • IP
  • TCP
  • OSPF/IS-IS
  • BGP
  • MPLS
  • Server Load Balancers
  • Firewalls
  • ACLs
  • DNS
  • DHCP
  • IPAM
  • LDAP
  • NFS

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