Intermediate IT Support Technician

Recruiter:

iStaff Recruitment

Job Ref:

CPT000867/CH

Date posted:

Thursday, March 5, 2026

Location:

Pretoria, South Africa

Salary:

Monthly

SUMMARY:
We have a position for an experienced IT Support Technician. You are required to deliver first- and second-line technical support, manage Microsoft 365 and Azure environments, and resolve IT issues in a client-focused service desk environment.

POSITION INFO:
Minimum Requirements:

CompTIA A+ and Network+ certification or equivalent knowledge
At least 4 years of experience in a technical IT support role
Experience using ticketing or service desk management systems
Verifiable references
Valid driver’s licence and access to a reliable vehicle
Ability to work both independently and collaboratively within a team

Duties and Responsibilities:
Key Responsibilities

Deliver first- and second-level IT support to clients
Administer and configure Azure resources
Manage Microsoft 365 environments, including Entra ID/Azure AD
Address and resolve logged IT incidents and service requests
Provide support through the service desk and manage support tickets
Install and configure software applications and systems
Troubleshoot issues, identify root causes, and assist with problem resolution
Develop and maintain clear and accurate technical documentation

PLEASE NOTE: Thank you for your interest in this position, we will review and be in touch if you are suitable.

Due to the amount of applications we receive for each position, we are unable to respond to each one individually. Please accept your application as unsuccessful if you had no feedback within 7 days of applying. Your CV will remain on our database and we will be in touch for other suitable positions.

*** In the meantime, please download our

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