Intermediate Travel Consultant

Recruiter:

Phoenix Recruitment

Job Ref:

JHB001305/DB

Date posted:

Friday, April 17, 2026

Location:

Cape Town, South Africa

Salary:

Monthly

SUMMARY:
A boutique Destination Management Company based in Cape Town (Remote I Hybrid Working), curating tailor-made luxury journeys across Southern and Eastern Africa for discerning international travellers is looking for a talented Intermediate Travel Consultant.

You will work closely with international travel advisors to design highly personalised itineraries, with a strong focus on flow, detail, and seamless execution. As a small, owner-run business, they operate in a fast-paced, high-standard environment where accuracy, accountability, and clear communication are essential.

The ideal candidate will have a minimum of 3 years’ experience in tailor-made travel planning.

This is a hands-on consulting role for someone who is confident managing bookings independently, thinks proactively, and delivers consistently high-quality work without the need for constant supervision.

The successful candidate will take full ownership of FIT bookings from enquiry through to confirmation, ensuring precision, efficiency, and a high level of service throughout.

POSITION INFO:
Duties:

Managing FIT enquiries and converting them into detailed, well-structured travel proposals
Designing tailor-made itineraries across Southern Africa
Handling bookings from quote stage through to confirmation
Liaising with suppliers and securing availability
Ensuring all documentation (itineraries, vouchers, invoices) is accurate and complete
Managing amendments and client requests efficiently
Working within internal systems and processes to maintain consistency and quality
Communicating clearly and professionally with international travel advisors

Requirements:

A formal travel qualification
Minimum 2-3 years’ experience in a travel consulting or tour operating role
Proven experience with tailor-made / FIT itineraries (essential)
Strong understanding of Southern Africa destinations (preferred)
Excellent attention to detail and organisational skills
Ability to manage multiple bookings simultaneously
Fast, clear, and professional communication
Ability to work independently and take ownership of tasks
Comfortable working in a structured, process-driven environment
Confident managing bookings independently from an early stage
Values accuracy, structure, and quality
Proactive, reliable, and solution-oriented
Thrives in a small, focused team environment
Long-term role with growth potential

Working Structure & Compensation:

Part-time role (±30 hours per week)
Salary: R15-18K (depending on experience)
Performance-based commission structure in place
Flexible, primarily remote working environment
Initial onboarding will take place remotely, with the option for in-person sessions in the Wellington area if required.

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