Internal Sales

Internal Sales

Internal sales is the first line of contact for any customer and further be responsible to build and maintain solid relationships between his or her allocated customers and Client

Minimum Requirements

• Matric
• A qualification in marketing and / or sales management will be advantageous.
• 2-3 years of relevant experience in an office environment
• Must speak English
• Proficient in Microsoft Office
• Strong phone skills
• Demonstrated ability to read, write, and speak English.
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent interpersonal skills
• Punctual with strong attendance history
• Strong communication skills
• Being hands-on

Key Tasks and Responsibilities

• Assists clients with their required quotes and orders.
• Sources for new clients and continues to assist existing clients
• Grow internal sales for the branch.
• Quote & spec on customers' requirements.
• Communicate with clients on the progress/ status of orders placed
• Communicate to customers on daily deliveries relating to their orders & Assist with month end stock take, when required.
• Develop meaningful relationship with customers to encourage trust and loyalty.
• Participate in lead generation strategies such as cold calling to identify business prospects.

Value systems and culture

• Customer/Service orientation
• Attention to detail.
• Working as part of a team
• Reliability / Responsible
• Initiative
• Professional presentation of self
• Integrity/honesty

Personal Attributes

• Honest and Trustworthy
• Respectful
• Sound work ethics
• Team player with ability to deal with changing priorities.

Abilities

• Confidence in dealing and building relationships on all levels.
• Excellent written and oral communication skills.
• High level of accuracy and attention to detail.
• Well organised with strength in prioritising.
• Flexible attitude to achieve results.
• Calm under pressure.
• Good telephonic skills
• Good communication skills - both verbally & written
• Computer literate
• Ability to deal with demanding customers.