Junior Voice Engineer

A junior Voice Engineer is required to assist with the management of the telecommunications infrastructure and its related software such as call management systems, VoIP, video conferencing, voice mail and other telephony and network applications.

INFRASTRUCTURE MANAGEMENT AND MAINTENANCE:

• Manage Porta billing servers
• Manage voice interconnects
• Manage multiple Porta environments
• Manage Porta number portability database
• Detect and address issues with trunks, profiles, endpoints, and dial plans

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

• 2+ years hands on Telecoms experience
• 2 + years VoIP experience
• PortaOne Knowledge / experience would be advantageous
• Understanding of networking / routing and troubleshooting capabilities thereof
• Mikrotik experience is preferred and advantageous
• Good working knowledge and understanding of telephone protocols such as SIP, TCP/IP, QoS, DHCP, DNS