Key Account Manager

SUMMARY:
We are seeking a self-motivated and self-directed professional to join our team.

POSITION INFO:
Duties and responsibilities:

• 4-5 years key account management experience in Consumer electronics industry (non-negotiable)
• Has strong product knowledge in the retail industry & strong relationships with chain stores
• Can help business develop new range or expand the existing products range
• Able to multitask, prioritize & manage time efficiently
• Encouraging to team & staff
• Self- motivated & self - directed
• Able to work under pressure to reach monthly targets
• Excellent interpersonal relationship skills
• Strong negotiation skills with ability to follow - through on commitments and orders from customers
• Eager to expand company with new sales & customers
• Basic computer skills and experience with the Microsoft Office Suite with emphasis on superior Excel and PowerPoint skills
• Able to analyse data and sales statistics & translate results into better solutions
• Excellent verbal and written communication skills, must be a listener, a presenter & a people-person
• Proven results of delivering customer solutions and the meeting of sales goals

• Reach a monthly sales target that is set out by the company
• Maintain and improve the allocated business relationships to grow the sales revenue for these accounts
• Resolving key client issues and complaints
• Source new customers for the business by means of meetings, visits, cold calling, referrals etc.
• Manage new accounts ensuring consistent sales growth according to set targets
• Develop a trusted advisor relationship with customers
• Build full knowledge of all products sold so they can be sold effectively based on features and benefits
• Monthly forecast (PSI) of orders & track key account metrics, example stock levels, sales figures achieved
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external departments
• Arrange monthly promotions of company products with customers. This includes all tasks required ensure that the promotion is a success
• Product research and presentation preparation
• Listing new products with customers
• Maintain high customer satisfaction ratings
• Complete contact reports for all meetings held