Key Account Manager

Recruiter:

Switch Recruit

Job Ref:

JHB000743/SDW

Date posted:

Thursday, July 30, 2026

Location:

Durban, South Africa

Salary:

R50,000.00 Monthly

SUMMARY:
A global leader in international freight forwarding and logistics is looking to appoint a senior Key Account Manager to take ownership of one of their largest and most complex accounts.

POSITION INFO:
This is not a traditional Key Account Management role, we're looking for someone who is commercially minded, operationally strong, highly resilient and prepared to be hands-on every single day. This role will suit someone who has built a career in either senior sales or strategic key account management within the clearing and forwarding industry and understands what it takes to retain, grow and manage a high-expectation client. Duties: Taking full ownership of a large strategic account, ensuring exceptional service delivery across all freight movements. Acting as the primary escalation point for operational, commercial and service-related matters. Building strong relationships with key decision-makers while confidently managing challenging conversations. Working closely with operations, customs, transport and management teams to drive service excellence. Identifying opportunities to improve processes, efficiencies and customer satisfaction. Monitoring KPIs, preparing business reviews and ensuring contractual obligations are consistently achieved. Driving account growth while protecting profitability. Being visible, proactive and responsive, with regular customer engagement and on-site visits where required. Requirements: Minimum 8-10 years of experience within a commercial role within clearing and forwarding (non-negotiable). Experience handling household appliance or white goods customers within clearing and forwarding. Highly resilient with the confidence to manage demanding stakeholders and perform under pressure. Stable career history with a track record of delivering results for major accounts. Own vehicle and a valid driver's licence.

Similar jobs you might be interested in:

Key Account Manager
Location: Durban
Salary: R50,000.00 Monthly
A global leader in international freight forwarding and logistics is looking to appoint a senior key account manager to take ownership of one of their largest and most complex accounts.
Today

Key Account Manager (Licensing and Connectivity)
Location: Durban
Salary: Monthly
Our Client in the ICT and Technology Industry is seeking to employ a key account manager â Channel, Licensing and Connectivity to join their team based in Durban.An awesome opportunity awaits!
13 days ago

Key Account Manager / Fleet Sales Manager Durban
Location: Durban
Salary:
key account manager / Fleet Sales managerDurbanEmployment Type: Fixed Term.Role PurposeThe key account manager is responsible for developing and maintaining strategic relationships with major clients in the commercial vehicle sector. This role drives sales growth, enhances customer satisfaction and loyalty, and leverages internal and external resources to support long-term business development and...
14 days ago

Key Account Manager
Location: Cape Town
Salary: Market Related
Growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions and training workshops.
29 days ago

Plant Operator
Location: Durban
Salary: MR Monthly
Our Client is looking for a Plant Operator to join their team.
7 days ago

Business Analyst - Manufacturing Operations (Finance)
Location: Tongaat
Salary: Market related
Provide strategic financial leadership and business partnering to the manufacturing operation
1 day ago

Business Analyst - Manufacturing Operations (Finance)
Location: Tongaat
Salary: Market related
Provide strategic financial leadership and business partnering to the manufacturing operation
1 day ago

Office Administrator / Receptionist
Location: Pinetown
Salary:
Job TitleReceptionist / Branch AdministratorReports ToBranch managerJob PurposeWe are seeking a professional and organised Receptionist / Branch Administrator to manage the front office and provide comprehensive administrative support to the branch. The successful candidate will be responsible for reception duties, customer service, record keeping, stock administration, basic HR administration, an...
1 day ago

Internal Sales & Administrator
Location: Durban
Salary:
To oversee the day-to-day administrative operations of the North Coast branch while providing internal sales support. This is a predominantly administration-focused role (approximately 80% administration and 20% internal sales), requiring a highly organised and detail-oriented individual to ensure the smooth running of branch administration, financial processes, customer accounts, and office opera...
1 day ago

Accountant
Location: Durban
Salary:
A leading client in the logistics and supply chain sector is seeking an experienced accountant to join their team based in Durban on a 6-month contract basis. The accountant will be responsible for maintaining the integrity and accuracy of the company’s financial records by overseeing general ledger accounting, financial reporting, balance sheet reconciliations, and financial controls. ...
1 day ago