Key Account Manager - Animal Health - Midrand

SUMMARY:
Key Account Manager

POSITION INFO:

1. Customers’ needs, relationship management and market penetration : Develop & preserve effective relationships with Key Accounts management, administrative and decision-making stakeholders within the account.

Gather all required information to develop a robust Key account plan.

Co-develop an annual key brand sales forecast with the client for production and budget needs.

Differentiate the offer in order to create mutual growth based on the customer''s needs.

Ensure communication to all key customers stakeholders involved in the decision process.

1. Ambition & Plan :  Develop the Key Account Plan with a 2 to 3 years’ ambition, review it with the BUM and the Country Director and ensure that it''s uploaded in the database.

Execute Company''s solutions with the proper resources, listen to customer feedback and drive customer satisfaction.

Provide Management with accurate and timely sales forecasts to optimize proper resource planning.

When appropriate, negotiate yearly contracts.

Analyse the expenses that will be required to execute the Account Plan, deploy the resources and track the related expenses.

1. Developing & preserving leadership :  Proactively schedule and facilitate Pulse meeting.

Develop strong collaborative relationships across the different local services to build a strong account team.

1. Sharing the insight :  Routinely discuss and communicate account plan with other local members to align the account team.

Communicate progress to local and zone management.

On demand, make an impactful presentation to align Company''s organization on the strategy with the Strategic Account and its execution.

1. Managing sales results & outcomes :  Track sales results and other business key performance indicators for the Key Account.

Review progress with the local Account Team every month

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