Key Account Manager - Wireless Infrastructure Bandwidth

SUMMARY:
A provider of connectivity infrastructure services requires the above to generate new business, as well as maintain existing relationships to maximise revenue for the business managing and growing relationships with channel partners and distributors to drive sales of wireless infrastructure bandwidth services.

POSITION INFO:
Minimum requirements for the role:

• Previous key accounts management experience managing distributors / channel partners for connectivity infrastructure services within the telecommunications or wireless or related corporate markets is preferred.
• Previous sales experience having sold solutions or products as well as services to the telecommunications or fibre or microwave and or related industries is preferred.
• Computer literacy is essential with excellent working knowledge of Excel or Pastel.
• The successful candidate must be a team player, managing, driving and assisting channel partners to drive the company products within the connectivity/fibre/microwave and related markets on a national basis.
• A strong understanding of wireless infrastructure technologies and bandwidth services is preferred.
• Ability to think strategically and develop innovative solutions to meet customer needs.
• Previous experience managing key accounts and driving revenue growth through channel partners and distributors.

• Managing, driving and assisting distributors/channel partners to drive the company products within the connectivity/microwave and related markets on a national basis.
• Managing new business revenue (new contracts, upgrades, cross-selling on fibre and MW) with the primary objective of meeting and exceeding pre-determined sales targets.
• Developing and executing strategic account plans to achieve sales targets and maximise revenue growth.
• Building and maintaining strong relationships with channel partners and distributors, serving as the primary point of contact for all sales-related inquiries and support.
• Identifying and pursuing new business opportunities within existing accounts, as well as potential partners and distributors.
• Providing product demonstrations, presentations, and training sessions to partners and distributors as needed.
• Maximising the value of those accounts, by understanding the customer’s needs, providing exceptional service, and identifying opportunities for growth and expansion.
• Attending regular face-to-face meetings and strategic planning sessions with channel partners.
• Building relationships across various silos in channel business with the aim of gaining new revenue streams.
• Reporting customer feedback to the organisation with the goal of improving our product offering.
• Training channel network partners to better equip them to sell their products directly to their customers.
• Managing and resolving client escalations when needing to do so.
• Attending customer events.

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