Key Accounts Director

Recruiter:

Fouche & Co Recruitment

Job Ref:

DBN000401/CF

Date posted:

Wednesday, April 9, 2025

Location:

Durban, South Africa

Salary:

Monthly

SUMMARY:
Umhlanga - Senior Client-Facing Role Focused on Strategic Account Growth. Lead high-value client relationships and drive account performance within a fast-paced manufacturing environment.

POSITION INFO:
Our client is a well-established leader in the manufacturing sector, known for delivering customised solutions to a diverse range of high-profile clients. The organisation values long-term partnerships, operational efficiency, and innovation across its service offering.

The Key Account Director will be responsible for managing and growing a portfolio of strategic accounts, ensuring seamless service delivery and long-term client satisfaction. This role requires a strong personality fit—someone who is commercially astute, relationship-driven, and confident in leading cross-functional teams to deliver results.

Key Responsibilities

Develop strategies to expand business within existing accounts and acquire new key clients
Drive revenue growth and profitability across the account portfolio
Prepare and present tailored account development plans and proposals
Build a strong understanding of client businesses to provide effective solutions
Oversee project delivery across departments, ensuring deadlines, budgets, and expectations are met
Manage client budgets and align resources for maximum efficiency
Present strategic recommendations and solutions to senior stakeholders
Act as the key point of contact for escalations and high-level decision-making
Deliver clear and accurate reporting to internal leadership teams

Key Attributes

Commercially driven with a strategic mindset
Strong leadership presence with excellent interpersonal skills
Client-focused and solution-oriented
Excellent communicator and confident presenter
Collaborative and able to manage competing priorities effectively

Requirements

Relevant tertiary qualification
8–10 years’ experience in senior account management or a client relationship role
Proven background in a sales-driven manufacturing environment
Strong business acumen and stakeholder management skills
Understanding of operational processes and service delivery within manufacturing

Remuneration
Market-related salary based on experience

**Only shortlisted candidates will be contacted**

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