Key Accounts Manager – Public Utilities Metering

SUMMARY:
Our Client is looking for a Key Accounts Manager – Public Utilities Metering to join their team

POSITION INFO:
Location: Cape Town

Job Purpose

• Manage and grow strategic relationships with key public sector clients, including national state-owned Water and Electricity transmission and distribution companies and Metropolitan Municipalities across South Africa.
• Responsible for both farming existing accounts and actively pursuing new high-value customers to ensure long-term client satisfaction and sustainable revenue growth.

• Develop and execute account strategies for key public sector customers.
• Maintain deep understanding of client operations, challenges, and strategic goals.
• Ensure consistent engagement and alignment with client stakeholders at all levels.
• Identify upselling and cross-selling opportunities within existing accounts.
• Actively pursue new key accounts in the public utilities sector.
• Lead negotiations and close high-value deals with key public sector clients.
• Build and nurture long-term relationships with decision-makers at all levels.
• Serve as the primary point of contact for key accounts, ensuring high levels of satisfaction and retention.
• Represent the company in client meetings, industry forums, and strategic discussions.
• Develop account plans, revenue forecasts, and growth targets.
• Monitor account performance and report regularly to senior management.
• Analyze client feedback and market trends to inform strategic decisions.
• Collaborate with internal teams (Solution, Operations, and Finance) to ensure tailored solutions are delivered effectively.
• Provide input to product development and solutions teams based on client needs and feedback.
• Support the rollout of new products and services within key accounts

• Bachelor’s degree in Business Management, Administration, Electrical Engineering, or related field.
• Minimum 5 years of experience in key account management, business development management, or strategic sales within the public utilities sector.
• Proven success in managing large public sector accounts and securing new business.
• Strong understanding of public sector procurement and regulatory frameworks.

• Excellent relationship management and interpersonal skills.
• Strategic mindset with strong business acumen.
• Skilled in negotiation, presentation, and stakeholder engagement.
• Proficient in CRM tools, Microsoft Office Suite, and data analysis.
• Willingness to travel nationally and engage with clients on-site.