Key Accounts Manager

Recruiter:

Stratogo

Job Ref:

HQ001007/pn

Date posted:

Thursday, February 20, 2025

Location:

Durban, South Africa

Salary:

Market related Monthly

SUMMARY:
Our client a specialist in manufacturing of tissue paper and other related productsl is seeking to appoint a Key Account Manager to effectively build and maintain a strong relationship with Clients.

The Key Account Manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

POSITION INFO:
Purpose of Role:
The Key Account Manager will also bring in new business from existing clients or contacts and will develop new relationships with potential clients.

Role: key Accounts Manager

Location: Phoenix Industrial Park

Industry: Exposure to Tissue/ Paper manufacturing environment will be advantageous

Availability - Immediate

Education and experience requirements

Must have Grade 12, Matric or NQF4 equivalent qualification.
A relevant tertiary qualification / Diploma /other
The completion of a project management related course will be advantageous
At least 5 years sales and customer service experience or within a similar role in a fast-paced environment
Exposure to Tissue/ Paper manufacturing environment will be advantageous
Own vehicle
A clear criminal record

Skills and competency requirements

Experience in managing a client database with face-to-face interaction
Ability to critically analyse situations and have a keen interest in technical operations
Good planning and time management skills is essential
Must have sound communication and inter-personal skills
Problem solving and well-developed decision-making abilities is essential
Excellent computer knowledge (All MS Office Packages)
The ability to multi–task and to work independently under pressure
Knowledge of sales or activity reports
Must have a track record of high-performance standards and have a culture of discipline instilled
Must be able to work flexible hours from time to time in order to meet client expectations

Responsibilities

New Business development – negotiating with clients for trading terms
Meeting all client’s needs and deliverables according to proposed timelines
Analyzing client data to provide customer relationship management
Maintain sound relations with all clients by developing a solid and trusting relationship between major key clients and company
Resolving key client issues and complaints
Developing a complete understanding of key account needs
Anticipating key account changes and improvements
Keeping abreast with the market trends
Track all work through the production process to ensure client deadlines are met
Provide account management services to clients, including planning and organising of production schedules.
Recommendation of system and process improvement as and when required
Adherence to all guidelines and standards relating the key accounts management function

We are committed to locating the ideal job for you, so we kindly advise against paying for this service.
There are no costs associated with securing employment with us.

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