Key Accounts Manager

SUMMARY:
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POSITION INFO:

PURPOSE OF JOB:

Selling products and services using solid arguments to prospective customers

Performing cost-benefit analyses of existing and potential customers

Maintaining positive business relationships to ensure future sales

KEY PERFORMANCE AREAS:

This position will be responsible for the following 4 Key Performance Areas:

1. Financial KPA: To achieve sales targets as per budget set for the branch.

2. Customer KPA: To secure more long-term contracts and service and protect existing contracts.

3. Operational KPA: To ensure the I have the right tools to operate and service customers.

4. Activity goals versus activity results KPA: Multilevel calling and attacking new are met.

MINIMUM REQUIREMENTS / QUALIFICATIONS AND/OR EXPERIENCE

1. Matric

2. Basic Financial education

3. Experience in sales and operations

4. Earth mover tyre experience

5. Driver’s licence

COMPETENCIES REQUIRED:

Knowledge:

1. Policy and procedures
2. Company products and services
3. Basic financial knowledge
4. Technical and commercial procedures
5. Labour law
6. Sales strategy and trends
7. Mining charter
8. Database and systems
9. Customer service

Skills:

1. Sales Skills
2. People skills
3. Project skills
4. Communication skills
5. Report writing skills
6. Negotiation skills
7. Meeting skills
8. Presentation skills
9. Customer relations skills