Key Accounts Manager: Funeral Policy Administration

Recruiter:

Dante Personnel

Job Ref:

JHB004383/EG

Date posted:

Wednesday, May 5, 2021

Location:

Sandton, South Africa

Salary:

25 000

SUMMARY:
Insurance client based in Sandton requires a skilled Key Accounts Manager with solid experience in the Funeral Policy Administration space

POSITION INFO:

Minimum requirements:

Preference to EE Candidates

Qualifications and experience:

Minimum 3 - 4 years experience in the processing and administration of funeral insurance
Grade 12 / Matric with Maths Literacy NFS achievement level 3
NQF Level 5 Accreditation (broad-based knowledge of applicable legislation, economic principles, and financial services industry, required by FA and Administrators)
Graduate from University or Technikon or be studying towards a degree/diploma having completed the first year of studies

Areas of specialty or expertise:

Excellent knowledge of Business and Operational Insurance Industry administrative processes
Good understanding of operational funeral administration processes
Entry-level knowledge of the business administrative platforms; Easipol, Persal or relevant debit order facilitation software

Outputs:

Establish relationships with senior management at client sites
Monthly visits to monitor and enhance client satisfaction
Monitor external perception rating and ensure that the scores are within the agreed targets
Identifying and reporting on service failures and errors
Ensure training and development of staff
Contribute to the various cross-functional forums to help improve efficiencies in other areas
Ensuring that all correspondence are professional and in line with standards and protocols of the organisation
Updating the administration and reporting systems on time without errors
Drafting and presenting weekly and monthly reports
Ensure adherence to SLAs.

Dante Personnel - JHB Branch
Apply via our website www.------

If you do not hear from us within 5 days, please accept that your application was unsuccessful

NB! This job is now closed. You can apply for other jobs by uploading your CV.

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Key Accounts Manager: Funeral Policy Administration

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