Key Accounts Manager (Security)

SUMMARY:
Our client who specializes in security services, parking management, pest control, cleaning, catering, and facilities management to name a few, is looking for a Key Accounts Manager - Security to join their team in Dunkeld West, Johannesburg.

POSITION INFO:
Purpose:
The Key Accounts Manager (K.A.M.) will report to the General Manager and serve as a member of the Senior Management Team.
The primary responsibility of the K.A.M. is to ensure organizational effectiveness by providing leadership for the Organization’s Security Operational functions.

Key Responsibilities:
Enforce the company’s disciplinary code of conduct.
Adopt an initiative geared toward integrated operational excellence.
Improve the operational systems, processes, and policies in support of the organization’s mission, specifically,
support better management reporting, information flow, client relations, and organizational planning.
Manage and increase the effectiveness and efficiency of the allocated operations team.
Coordinate and communicate between support departments, operational teams, and clients.
Ensures that all security services personnel are operating and performing their duties according to the site job
description.
Lead and manage the on-site training and recruitment functions of Security Services personnel to ensure that the
clients' operational needs are met.
Implement effective controls and monitoring processes.
Participate in site investigations and report on findings
Responsible for efficiencies within the area of operation i.e., leave, rostering, spares, etc.
Responsible for overseeing compliance officers' visits to sites within the area of operation.
Responsible for weekly firearm Inspections within the area of operation.
Responsible for ensuring that the invoicing to the client is in line with the services provided.
Proven track record in client relationship management – How will you be approaching a client to deliver service?
Be able to tailor-make security solutions for clients.
Grow the business – upselling, new sales.
Be able to conduct quality risk assessments and draft mitigating security actions, recommendations, and solutions
as a result of the findings.

Minimum Requirements:
Grade 12 (Matric).
PSIRA Grade B Registered.
Solid Computer Proficiency.
Driver’s License Code 08 and owning a reliable vehicle is compulsory.
5-10 years of direct management experience in the Security Industry.
Risk assessment and site survey experience.
Strong background in the Health and Safety environment.
Firearm Competency (Handgun, Rifle, and Shotgun).
Estate management experience will be highly advantageous.
Security Management/SHEQ Qualification will be advantageous.
Knowledge of the Security Industry regulations including operational and client requirements.
Have sound knowledge of security pricing.
Proven record of staff management, training, development, and upliftment.

Competencies:
Excellent People Management skills.
Proven negotiation and influencing skills.
Excellent verbal and written communication skills.
Demonstrated commitment to high ethical standards within a diverse workplace.
Strong commitment to service and quality standards as well as client satisfaction.
Demonstrated experience in coaching, motivating, developing, and leading a professional team.
Demonstrated leadership and vision in managing staff groups and major projects.
Flexible and collaborative work style including the commitment to get the required output and resolving operational problems timeously.

IMPORTANT: Kindly note that the Provident Fund will kick in only after 3 months of probation.

NB! This job is now closed. You can apply for other jobs by uploading your CV.