L1 Technical Support Engineer

Recruiter:

Top Vitae

Job Ref:

3280628319

Date posted:

Wednesday, April 15, 2026

Location:

Port Elizabeth, South Africa

SUMMARY:
-

POSITION INFO:

Basic Responsibilities:

Day to day End-User Computing (EUC) support
Troubleshooting hardware and software issues for users
Assisting users with IT-related queries
Install & configure new hardware (PCs, laptops, printers, monitors, peripherals)
Diagnose & repair faults (Hardware failures, component replacements)
Install & support software (Windows, Office, business applications)
Troubleshoot incidents (Resolve tickets within SLA)
Basic network support (LAN, Wi-Fi, IP issues, connectivity)
Maintain documentation (Update tickets, asset registers, notes)
Perform preventative maintenance (Updates, system checks, optimisation)
Escalate & coordinate issues (Work with senior teams and vendors)

Education:

A+/ N+ or related IT technical certification
3- 5 years’ experience

Please consider your application unsuccessful should you not receive a response within 2 weeks of applying.

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