Learning and Development Manager

SUMMARY:
Our BPO client with offices in Cape Town CBD is seeking to employ a Learning and Development Manager to join their amazing team.

POSITION INFO:

Minimum requirements:

• Overall Experience 10 – 12 years
• Accredited Assessor and Moderator and/or ODETP qualification
• SDS – Skills Development Certificate
• Strong Microsoft Office Skills
• Excellent Academic record
• 6 - 7 years of experience as a Training Specialist or similar role

KPA''s

• Project Administration including updating of central document/training material repository, WSP/ATR submissions and SA compliance attendance registers
• Document filing and preparation of course materials
• Training Scheduling – booking rooms and/or MS Team Meetings for L&D initiatives
• Driving Insurance certification in SA Geography
• Engagement should show on the reports and the learnings (driving internal learning strategies, LMS, STC & Infinity)
• Manage CD projects for the SA geography
• Good reporting skills – should be able to effectively report out the progress of initiatives (Strong Ms Excel, PPT and Word Skills)
• Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them
• To conduct TNI & TNA with stakeholders leading to  Identifying and assessing future and current training needs
• Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers
• Drive closure of training programs with expected outcomes

Should you not receive a response within 7 days, please regard your application as unsuccessful.

NB! This job is now closed. You can apply for other jobs by uploading your CV.