Manager Collections Strategy/Credit risk

Qualifications:

• BSc: Applied Mathematics\ BCom Honours Economics

Job description & Skills:

• Reviewing Call Centre early-stage performance efficiencies (Productivity, account flow, net collections, costing and business rules) and developing and maintaining supporting strategies
• Setting up data structures required to initiate tests in the collections and call centre environment and providing common framework for regular
• Performed analytics centered on Debicheck as a debit order platform and platform migrations Implemented Payments strategies to improve rand value collected across various populations
• Created and deployed Power BI Dashboards that improve time-to-insight and facilitate easy access to key metrics for senior management on a daily/monthly basis Freeing up time for credit analysts to direct focus towards more pertinent and future facing business initiatives
• Presenting in committee meetings, delivering on actions and managing stakeholder expectations
• Monitoring and maintaining all collections models in the early collections space
• Organizing and cleaning of data for sound reporting and highlighting operational efficiency in the Payments’ and Early-Stage Collections area Mentoring and supporting junior team members to build an effective team
• Developed and monitored credit risk model to determine repayment ability relative to income as part of affordability measure
• Use of credit scoring models in management of risk and development of Underwriting strategies
• Classified macroeconomic factors impacting on the book and proposed actions which were approved to mitigate apparent risk
• Analysed prospective new business ventures and determining viability for the bank to form partnerships
• Assisted the business in batch testing of internal systems prior to and during pilot deployments to identify and report bugs in the loan offer process
• Managed the originations portfolios in the flow of applications, application processes and implementation of business rules

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