Manager Debt Collection

SUMMARY:
Manager Debt Collection

POSITION INFO:

Job Purpose:
To proactively monitor loan repayments and manage the collections of accounts due in line with the Debt Management Policy, procedures, and Loan agreement on behalf of the company.

Education Requirements:

Minimum:

B Com Degree (NQF Level 7) in Financial Management or Credit Management or equivalent
Advantage if have passed FAIS Regulatory EXAM (RE1 Certificate)
Driver''s license 

Experience 
08 Years Experience in Credit or Collection Management
03 Years in Managerial Experience

Key Responsibilities:

Management of Debt Collection:

Management of the Debt Collection Business Unit

Ensures pre-legal activities and evidence is properly compiled.

Reviews cashbook batches and runs debit orders from Debt Collectors.

Vets and reports on the deals via Management Credit Committee, Debt Management Committee Management Committee, Credit Management, EXCO

Conducts Client visits to encourage payments and establish good relations.

Arranges and recommends payment plans.

Analyses delinquent accounts and prepares report on high risk accounts including recommendations for resolution.

Reviews reconciled transactions, recommends journal entries to maintain accurate account balances.

Submits requests to Senior Management for accounts requiring reprieve/extension/settlement.

Maintains bad debt and bad debts recovered records.

Monitor’s collections and provides updates.

Manages the Debt Collection Agencies.

Identifies accounts requiring legal action and coordinates collection with third party.

Crosschecks and confirms accuracy of all dates, facts and figures that are subject to client and third party.

Analyses portfolio performance and submits recommendations to the Management Credit Committee and Debt Management Committee.

Identifies and mitigates risks from the vetting stage of the deal as a member of the Credit Committee.

Develops, implements and reviews credit policy and procedures.

Administration:

Ensures audit and credit policy compliance.

Prepares provisions for bad debts and write offs.

Systematically allocates new clients and captures information on the system in order to generate contracts.

Manages receipts, new loans, and re-advances on a monthly basis for respective contracts

HR Management:

Sets annual performance objectives for employees.

Ensures all employees have signed performance agreements.

Conducts employee’s appraisals.

Develops action plans to address poor performance.

Identifies training needs of employees.

Ensures ongoing training and development of employees.

Stakeholder Relationship Management:

Manages relations with all stakeholders.

Manages relationships in accordance with policies and procedures.

Ensures regular communication with Clients.

Ensures and enables clear and open communication between Clients and GEP.

 Reporting:

Captures journal on the system upon receipt from Debt Management Committee.

Compiles monthly management reports.

Compiles required and special reports on operating functions of department.

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