Manager: Digital Services Analytics

Recruiter:

A 1L Realization (Pty) Ltd

Job Ref:

JHB000228/Tshid

Date posted:

Tuesday, May 24, 2022

Location:

Johannesburg, South Africa

JOB SUMMARY:
Our client in the Telco sector requires a Manager: Digital Services Analytics on a 6-month contract who will be responsible for the overall insights and analytics planning and implementation for the execution of digital business, development of data pipeline enabling data driven decision making process, implement decision models & data-based rules in support of the strategy & plans of Digital Services. In addition, this role will be responsible for commercial transformation and execution capacity through design and implementation of best practice process, systems and people, management techniques across the wider organisation

JOB DESCRIPTION:

Responsibilities

Strategy Development and Implementation

Provide reports and analysis to support and contribute to the development of the sub functional digital strategy in line with the overarching business goals
Ensure accurate and timely reporting to enable the regular review of the sub-functional
strategy, roadmap, and performance to ensure its alignment with the changing dynamics of
the internal and external ecosystem

Operational Delivery

Interpret available data and turn into usable information to guide and inform decision making in the team
Manage and design reporting requirements
Automate reporting by designing and building dashboards Interpret trends and patterns to guide the design team in thinking and research through critical thinking
Create analytic user stories for development implementation to gain further insights into Products Communicate and playback analytical information obtained.
Provide subject matter expertise to the teams and the organisation
Build and design Analytics and Tag management implementations for the various teams.
Tracks websites and other platforms in the form of dashboards that are contextual and visual to teams and the organisation.
Assess technical requirements for his/her data management and ensure that these are met Participate and provide inputs to project status meetings and sprints
Build & provide analytics for the digital services, xtra time & remittance services
Propose operational changes and provide recommendations to improve quality of technical solutions for his/her data management needs
Develop best practise pipeline framework adhering to (KDD, CRISP) and deployment of use cases identified in Digital Services by using ML Techniques.
Develop decision and recommendation for Real-Time and Predictive Analytics
Design and implement data pipeline with integration to overall company data repository for the 360-business view
The use cases will include but not limited to TCF engine:
Treat customer friendly engine framing the customer journey for digital services
Discovery suggestion & recommendation to customers in the different interfaces and Play 2.0
Fraud Models
Profitability & Revenue Models
Customer Segmentation with Personalized Marketing
Harmonizes, develop, as per the specificities of each Opco
Provide intelligence and strategic input to support implementation plans
Ensure that the data and analytics goals are aligned with the business’s mission, strategy, and objectives
Support the development of compiling business cases to facilitate strategic decision for developing and implementing digital solutions
Define appropriate analytical models necessary to support implementation use cases
Collaborate with Technology teams and Analytics Managers across Group on data structure, standardisation, and aggregation
Coordinate with Opco distribution team and other stakeholders for all reporting requirements
Conduct digital product data acquisition, aggregation, verification, correction, interpretation and apply analytics methods to support business outcomes
Conduct customer analytics, insights, and predictive modelling to guide the effective implementation of digital solution designs
Identify the development of new data analytics capabilities and manage on-going comprehensive data analytics
Provide oversight on the strategic data priorities and identify new business opportunities based on the existing data

Education:

4-year Engineering, Mathematics, Statistics or Computer Science or related field
Master’s in business administration is advantageous

Experience:

5 years or more relevant work experience in digital products development & implementation
At least 2-3 years’ experience in managing and implementing innovative digital products and within the Telco, financial or banking industry
Experience in a managerial position
Deep understanding of the Digital ecosystem, players, business models and financial sector or banking industry related best practices
Experience in Scrum and Agile Software Development Methodology
Well-versed in collaborative design techniques, Agile and Lean frameworks, application and requirements design, rapid prototyping, UI design, UI patterns, and information architecture
Understanding emerging markets advantageous
Experience working in a medium to large organization
Pan Africa multi-cultural experience is advantageous

NB! This job is now closed. You can apply for other jobs by uploading your CV.

Similar jobs you might be interested in:

Marketing/Digital Marketing Manager (Environmental)
Location: Johannesburg
Salary:
18 days ago

Marketing/Digital Marketing Manager
Location: Johannesburg
Salary:
25 days ago

Digital Marketing Manager
Location: Woodmead
Salary: Market related
Our company is in search of a digital Marketing manager for a contract of 6 months.
26 days ago

Full Stack Senior Adobe Experience Manager Developer
Location: Pretoria
Salary: R500 - 550 per hour
Assist with the software development lifecycles of Adobe Experience manager projects.
3 days ago

Full Stack Senior Adobe Experience Manager Developer
Location: Pretoria
Salary: Hourly
Our client in the financial field has a position for a full stack Developer. The digital Content Management team (BI & C, DCM) requires the services of two x Full-Stack Senior Adobe Experience manager (AEM) Developers to assist with the software development lifecycles of Adobe Experience manager projects and operations within the Business and Systems Technology Department.
4 days ago

HOD - Procurement (must have insurance or emergency service experience)
Location: Johannesburg
Salary: R60 000 pm CTC Monthly
Procurement and Network Management and responsible for managing the Ambulance, Emergency Medical services Automotive and Home service Providers as a whole; implement more efficient ways of providing service. Manage and oversee Cost Control Division
7 days ago

Team Manager
Location: Johannesburg
Salary: R23000 Monthly
Team manager
12 days ago

Operations Manager - Randburg
Location: Johannesburg
Salary:
The Operations manager is responsible for leading, supervising, coaching, and mentoring the overall operations within Corporate Training solutions, aligning with departmental objectives to establish excellent service standards and ensure compliance from the team
17 days ago

PAID Digital Media and Campaigns Specialist
Location: Johannesburg
Salary:
17 days ago

Development Manager
Location: Johannesburg
Salary: R90 000 Monthly
Development manager
20 days ago

Manager: Digital Services Analytics

Similar jobs you might be interested in:

Create a free job alert for Manager: Digital Services Analytics in Johannesburg