Manager - Quality and Training

We are looking for a..."> Job: Manager - Quality and Training (BPO) in Umhlanga Rocks - ref: 781101

 

Manager - Quality and Training (BPO)

 

Recruiter:

iSON Xperiences

Job Ref:

BPOGA00077

Date posted:

Thursday, October 14, 2021

Location:

Umhlanga Rocks, South Africa

Salary:

Negotiable


SUMMARY:
The Role:

Manager - Quality and Training

We are looking for a Transaction Manager to head the Quality Department. The successful candidate will be based at our Durban Office(Umhlanga Ridge) and will manage the country Quality and Training Division.

Functional Competencies

POSITION INFO:
The Role:

Manager - Quality and Training

We are looking for a Transaction Manager to head the Quality Department. The successful candidate will be based at our Durban Office(Umhlanga Ridge) and will manage the country Quality and Training Division.

Functional Competencies
� Excellent Knowledge of ISO 9000 
� Good knowledge of KAIZEN Suggestion schemes 
� Process orientation 
� Knowledge on Six Sigma tools techniques 
� Familiarity with Quality awards (Malcolm Bal ridge/Deming) 
� Good Analytical Skills 
� Exposure to Six Sigma, TQM, Policy Deployment, and other macro approaches to Excellence. 
� Extensive work on Problem Solving tools techniques 
â?¢ Direct interaction with the client and leading a team of QA, AM and TL


Behavioural Competencies
â?¢ Attention to detail
� Influencing skills 
� People and Conflict Management skills 

Skills and Experience:
  • Graduate/MBA
  • 8-10 years of total experience in the field.
  • 5-7 years of relevant experience /ISO 9000 Lead Assessor, Six Sigma Green / Yellow black belt in a large BPO setup. 


 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

Similar jobs you might be interested in:

Quality Manager/ Quality Coordinator
Location: Durban
Salary:
We are currently looking for a quality manager/ quality Coordinator to ensure the effective administration, control, and continuous improvement of the quality Management System (QMS) by maintaining accurate records, managing documentation, coordinating audits, and supporting compliance with internal procedures and customer requirements.
5 days ago


Quality Manager
Location: Cape Town
Salary:
A global operations environment is looking for a mid-level leader to take ownership of quality assurance and service excellence across transactional processes. This role combines team leadership, quality oversight, and continuous improvement, with a strong focus on ensuring consistent delivery standards across both onshore and offshore teams.
6 days ago


Quality Controller / Abattoir Manager
Location: Springs
Salary:
Job PurposeTo ensure that all meat processing activities within the abattoir comply with food safety standards, regulatory requirements, and company quality policies. The quality Controller is responsible for monitoring hygiene, product quality, and operational processes to guarantee safe, high-quality meat products for consumers.Key Responsibilities1. quality Assurance & Compliance-Monitor da...
8 days ago


Quality Control Manager
Location: Midrand
Salary: 45 000 Monthly
Are you a detail-driven QC professional with a passion for precision, compliance, and cutting-edge science? Join a dynamic, fast-paced radiopharmaceutical environment where your expertise will directly support life-changing diagnostic technologies.We’re looking for a quality Control manager who thrives in a regulated laboratory setting and is ready to take ownership of QC operations, ensurin...
9 days ago


Quality Manager
Location: Pietermaritzburg
Salary:
11 days ago


Quality Manager
Location: Johannesburg
Salary: 550000 Annually
Our client is looking for a skilled quality manager to oversee and enhance the organisation’s quality management function. The successful candidate will play a key role in ensuring that all products, processes, and services consistently meet required standards and comply with ISO 9001 and TÜV SÜD requirements. This position requires a strong leader who can manage the quality Manage...
18 days ago


Quality Manager
Location: Johannesburg
Salary: 550000 Annually
Our client is seeking an experienced quality manager to lead the company’s quality Management function and ensure that all products, services, and processes meet the highest standards of performance and compliance. The successful candidate will be responsible for maintaining and improving the quality Management System (QMS), driving continuous improvement initiatives, and ensuring adherence ...
18 days ago


Quality Manager
Location: Johannesburg
Salary:
19 days ago


Quality Assurance Manager
Location: Cape Town
Salary: 420 000 Annually
Are you a proactive quality Assurance professional with solid experience in a heavy metal manufacturing environment? If you are comfortable leading quality systems, driving compliance, and maintaining high operational standards within a production setting, this opportunity may be well suited to you.
21 days ago


JP 18081 - Quality Manager (Food) – West Rand
Location: Johannesburg
Salary: R55,000 – R60,000 CTC
quality manager (Food) – West Rand
25 days ago


Create a free job alert for Manager - Quality and Training (BPO) in Umhlanga Rocks

Enter your email address below and we will email you similar jobs when they become available:

You can cancel at any time. We will not spam you.
By giving us your email address your agree to our Terms and Conditions